Salon Owners Collective

I want to give up…   How many times have you felt this as a Salon Owner? It’s actually more common than you think… but most of the time it’s got nothing to do with the Salon but our personal lives!   When you run a Salon, it feels like it takes over your life… 24/7. But sometimes, stress, without even realising can come from your personal life when you don’t have a healthy work/life balance.    I remember when one of my Owners in our Salon Mastery Program said this to me, and although she had made huge improvements in her Salon, that wasn’t reflected in her personal life. She was so overwhelmed and exhausted.   I wanted to share with you some tools to help gain clarity in your life… and relieve stress!   In today’s episode, I’m chatting to Mridu Parikh, a Productivity Coach behind Life Is Organise on how to go From Chaos to Clarity: Stress Relief for Salon CEOs.   Here is why you should listen to the full episode: Learn game-changings Canva features Understand wh

I need a new Manager! Where do I find one? Should I promote internally or post an ad… what do I do?!    Hiring a new manager can feel stressful… you have a couple of rockstars in your team who want to be a Manager but aren’t ready or the right fit, so you have to create and post a job ad which can feel like a whole daunting task in itself. And you still haven’t even decided what exactly your new Manager would do…  Well, good news… you’ve realised that your Salon is growing and NEEDS a Manager which is a WIN.  But although you have recognised you need a Manager, a lot of Salon Owners aren’t clear on what a Manager would even do… let alone what attributes make a good manager.   But… it doesn’t need to be a super stressful and daunting process. In today’s episode, I chat with our Motivating Managers Program Coach, Greta Veint about what attributes make a good Manager and how YOU can get ready for a Manager in ‘Where Do I Find a Manager?’.    Here is why you should listen to the full episo

Stop posting photos to your Instagram! I don’t mean it literally but how many other Salon Owners do you think are posting pictures of blonde balyage and lash lifts? Now, do you think clients can tell the difference between if it’s Susan or Jemima’s client in the photo?  Trust me, as beautiful as all of your posts are… potential clients need a little help recognising your work. This is where Canva comes in! I know you’ve probably used Canva before, but do you think you’re using it effectively? I mean to the point where you’re creating Scroll-Stopping content that actually converts followers into ‘bums-in-seats’ clients!  I want to share with you a few features as well as some Canva tips and tricks that will transform your Social Media!  In today’s episode, I’m chatting to talented Brenda Cadman, a Canva Verified Expert about everything you need to know about The Canva Effect: How to Create Scroll-Stopping Social Media Posts  Here is why you should listen to the full episode: Know the secret to scroll-s

Creating the $100k Career Roadmap was one of the best things I ever did as a Salon Owner…  When you give your team a path to success, they are motivated to WIN! You’ll be ahead of the dreaded “Can I get a pay rise?” conversations because both you and your team have transparency to know what needs to happen before the conversation can even begin!  When you give your team a roadmap for success, not only can they see the steps they need to take to get a pay rise but they are also more likely to stay in your Salon. Too many ROCKSTAR stylists and therapists leave after 2 years… because they ran out of future in your Salon! One of my stylists stayed with me for 20 years because she had a roadmap to follow…  Today I am sharing How to Beat the 2 Year Team Exit from my recent LIVE Workshop in the Profitable and Successful Salon Owners Facebook Group Here is why you should listen to the full episode: Learn to do’s and don’ts of paying your team Understand what the $100k Career Roadmap is Know the 3 ways to

Put down the hairbrush, step away from the facemask…  Would you believe me if I said you can grow your team WITHOUT ever serving clients… maybe even to a team of 30?! Your team culture is the key to growing your Salon but how passionate YOU are may cause your Salon to completely fall apart.  Your team pick up on your energy, if you’re not passionate, or falling out of love with your Salon… your team won’t be motivated or interested in working for you… You want your team to feel ALIVE, so you need to create a ‘Live Your Free’ Culture where your team WANT to stick around… and tell all their friends to come work for you too!  Today’s episode I’m chatting to the amazing Natalie Wood from Clique Salon in Hourston about How She Grew to a Team of 30… without ever picking up a hairbrush.    Here is why you should listen to the full episode: Learn what it means to have a ‘Live Your Free Culture’ Understand the importance of being passionate about your work Know the secret to recruiting and retaining

Sharing stories with your team could save your Salon thousands of dollars… in fact, it’s saving some companies billions! You feel like you’re telling your team the same thing over and over again. They don’t listen, they do it wrong and you just don’t trust them. Learning to trust your team can feel like an uphill battle… but it doesn’t have to be.  Leading through storytelling!  Storytelling is one of the most powerful tools we have for teaching and leading a team… and the best part… it’s free! Trust me, sharing stories will not only help you teach your team but also help in leading them. Today’s episode I’m back with Salon CEO Coach, Joel Bouzaid where we chat about Leading Through Storytelling: Showing Up and Inspiring Your Team.    Here is why you should listen to the full episode: Learn what your job is as Salon CEO Understand the power of storytelling Know the 3 stories that will help you succeed as a leader Salon Mastery Achieve Salon Growth without being overwhelmed or overworking -

Peach fuzz, sparkle foils, and packages are a Salon Owners new best friend… sort of!  Every 6 months, retail stores follow the trends of fashion to increase sales and revenue, but for some reason, we don’t do the same in Hair and Beauty. Instead, we push the same services and promotions all year…  Let’s change that! Following the trends of fashion, whether it be a trending colour, new hairstyle, nail shape, or anything… can increase your revenue - and it doesn’t need to be hard.  Today’s episode I’m chatting to Kristina Russell from Colour Kristina to talk all about How Fashion Trends Can Increase Your Salon Revenue!   Here is why you should listen to the full episode: Learn where to find the latest trends Understand how to fit trends into your Salon Know how to market your latest trend-setting service   Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools & support you

It’s time to call the police… When a Rockstar turns into a Bad Apple, you don’t know what to do. They used to be fully booked and smashing sales but now they’re making all of these mistakes and rolling their eyes… is it time to say goodbye?  Not yet. You can bring your Bad Apples back to being Rockstars… you just need to know what steps to take and when it’s best to just walk away.    Today’s episode is a sneak peek into my recent LIVE workshop on the Profitable and Successful Salon Owners Facebook group!  I’m sharing with you 3 Reasons Why Your Rockstar Turned into a Bad Apple, what to do about it, when to call the police, and if you should just say goodbye.    Here is why you should listen to the full episode: Learn WHY Rockstars become Bad Apples Understand what steps to take to bring them back to Rockstar status Know when it’s time to say goodbye Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that pr

Why are you only posting pictures of pretty hair colours or nice nails?   Gone are the days when social media was the window to your Salon. Now, social media is in the building! We use social media for everything, from attracting new clients to attracting new team members but sometimes… it doesn’t work.    But, no matter where you are in the world, social media can be a game changer for your Salon - you just need to know what to say!   Today’s episode of the Salon Owners Collective Podcast is Why Your Social Media Strategy Isn’t Working… where Larissa is joined by Vivienne Johns from The Hairdressers Social Club to share her top tips for nailing your social media.   Here are three reasons why you should listen to the full episode: Learn the biggest mistake your making with social media Understand what your followers WANT to see online Gain industry insight into how to attract clients AND team members   Salon Mastery Achieve Salon Growth without being overwhelmed or o

I think I might explode… This is a common feeling among Salon Owners when a team member keeps crossing a line - they’ve dropped the ball, keep making mistakes, and no longer have a positive influence on the team. But, you don’t need to explode, you just need to build trust with your team so that they feel comfortable communicating with you…  Today’s episode is Does Your Team Actually Trust You? with Joel Bouzaid.   Here are three reasons why you should listen to the full episode: Learn the difference between intent and impact Understand how to have a conversation with an underperforming team member Know when critical conversations need to be had Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you towa

Gen Z doesn’t know how to communicate! Understanding Gen Z in the workplace is one of the things we, as Salon Owners, NEED to know in 2024. When we are aware of emerging challenges and trends, we have the opportunity to learn and take advantage of the changes happening in our industry! Adapt and adopt the change to get ahead or risk being left behind…    Today’s episode is Connection, Communication & Confidence - What You Need to Know About 2024 with Janine Simons and Mana Dave.   Here are three reasons why you should listen to the full episode: Learn the ‘must-knows’ for 2024 Understand what it takes to be a successful Salon Owner in 2024 Gain industry insight that will set you up for a year of success   Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business st

What do you expect from me as your leader? Trust me, this question is not as scary as it sounds… in fact, asking this question can help transform your team culture! When you ask these types of questions, you’re finding out how your team feels. You may learn what is or isn’t working and what they need from you. Because you can’t build a WINNING culture when you don’t actually know how your team feels… Today on the Salon Owners Collective Podcast, we’re giving you exclusive access to one of our Salon Mastery Intensive events from last year where Larissa breaks down the 5 Questions You Need To Ask Your Team!     Here are three reasons why you should listen to the full episode: Learn the 5 questions you SHOULD be asking your team Understand how to ask these questions in a way that is positive and constructive Learn when you should be asking them Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you wi

Being uncomfortable is what makes successful Salon Owners… You get used to taking risks, trying new things, having those tough conversations with your team (and clients!) and before you know it, those uncomfortable situations begin to feel… comfortable! So comfortable that even when friends, family and clients are asking “Aren’t you freaking about opening a Salon in the middle of a pandemic”... you don’t even flinch. That is what happened to today’s Salon Owners Collective Podcast guest Kelly Manu, the winner of the New Zealand Salon of the Year 2023 award and founder of UNA!  Today’s episode is How She Got Comfortable With Being Uncomfortable Here are three reasons why you should listen to the full episode: Learn Kelly’s story to Salon Owner success Get inspired by the art of getting comfortable with the uncomfortable Learn how to encourage the next generation of Salon Owners Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coachi

We’re too busy, we all work different hours, I’m not sure what to talk about… These are common feelings Salon Owners have when it comes to meetings. But what if I told you there were 5 different types of meetings you should be incorporating this year? I know, 5 meetings sounds crazy! But you are not going to spend your life in meetings… if you plan them right. These 5 meetings will save you a lot of stress,  miscommunication and will even help with productivity…   This episode of the Salon Owners Collective podcast is a snippet of Larissa speaking at a Salon Owners Collective Intensive event. So, here are the 5 Meetings that Rule Them All - are you ready to start scheduling meetings? Here are three reasons why you should listen to the full episode: Learn the 5 types of meetings you should be having Find out what to talk about in meetings Understand the importance of meeting with your team Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon M

Running a Salon is hard. You’re juggling all of these balls and you feel like you can’t catch a break because if you do,  all of the balls will hit the ground! And although there are times when we can add another ball without any problem, sometimes we just need to stop, pick the balls up and start again.  And that’s ok! It can be scary going from lots of growth with a full appointment book to seeing the numbers and thinking ‘how am I supposed to pay my team’.  But, you never know where the next opportunity lies…  Today on The Salon Owners Collective Podcast, Larissa is joined by Kate Jarrett, founder of Hair by Loxy’s to discuss Success, Failure and Starting Over - Lessons of Salon Owner.    Here are three reasons why you should listen to the full episode: Learn Kate’s top business secret Get inspired by the growth of a ‘hobby’ to a full empire Learn how to start over Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching

Our team is leaving to go solo, profits are dropping, and we’ve hit the limit with pricing. We heard this a lot in 2023.  But remember, opportunity always comes out of crisis - and we’ve been through a lot as an industry (and the world) over the past few years.  2024 is a new chapter and a new opportunity for us to grow our Salon and make a killing in the industry.  You can have an incredible team, and great clients, get paid well, and do what you love, all whilst not overworking… Although in this new chapter, a lot is changing, it doesn’t need to be a challenge - it’s an opportunity.  We just need to focus on what we can control.  Today on The Salon Owners Collective Podcast, Larissa chats about the 3 things all Salon Owners should be focussed on in 2024 - you may even join the $1 Million Salon Club (or $2 million, or even $5 million!).    Here are three reasons why you should listen to the full episode: DIAB LANGUAGE - What they will learn  Get ahead of the Christmas Cray-Cray now - get thi

We want to feel confident as the leader, and know how and when to have those hard conversations whilst also being able to have fun with your team.   But nobody tells you how to do it all, how to be the ‘fun’ boss whilst also being the boss that gets stuff done so wages can be paid and clients are happy - for a lot of Salon Owners, it’s something we just have to learn on the job… But, it doesn’t have to be that hard.  You can do it all! You can know how to have those conversations we all avoid and have clear meetings with your team whilst also still having fun at the same time.  You just need to act like you're driving a speed boat, where every conversation, meeting, or book you read can change the path of the boat for the better… Today on The Salon Owners Collective Podcast, Larissa is joined by Penny Holden. To chat about The Key to Leadership: Meetings, Power and Difficult Conversations Here are three reasons why you should listen to the full episode: Learn how to get conscious - in leadership Lo

Before we jump into 2024 and map out our goals and dreams, let's take a moment to stop and reflect on what an incredible year 2023 has been!  So it’s only fitting that we reflect on some of the conversations we’ve had over the last year on the Salon Owners Collective Podcast. We’ve done nearly 50 episodes, welcomed over 20 new guests onto the podcast and we’ve delved into some great topics this year.   But amongst all of the amazing conversations and lessons we’ve learnt, 5 stand out from the rest. These are conversations that not only I loved, but you guys really engaged with too.  Today on The Salon Owners Collective Podcast, Larissa reflects on the year with the 5 Biggest Lessons of 2023 - it may even help you plan your goals for 2024!  Here are three reasons why you should listen to the full episode: Reflect on the key learnings of 2023! Learn about the systems and processes needed to recruit and retain a winning team… and a winning client.  How to pay yourself (what you want and deserve) in 202

Technology can be scary for us to wrap our heads around - it’s always changing, there are a million updates, and it’s just not worth the stress!  But what if I told you that technology, more specifically AI, can actually save us a heck of a lot of time…  As Salon Owners, we often think we’re ‘not a computer guy’ we just want to help people look and feel their best and we do that with our hands (and our scissors and brushes and all the other tools we use). But AI is one of the most powerful tools we have available to us, and for some reason, our industry is falling behind by not using it!    Today on The Salon Owners Collective Podcast, Larissa is joined by Scott Moon from Salon SOS to discuss 3 Ways AI CAN Help Your Salon. Scott breaks down how WE as non-tech people, can use AI… and actually make Marketing and the way we communicate with our clients a whole lot easier.  Here are three reasons why you should listen to the full episode: Discover that AI isn’t just about robots, it’s also about helpin

We’re in a recession! Clients aren’t coming in and the team isn't meeting their targets - we’ve heard this conversation a lot from Salon owners around the world. But, what if I told you 4 revenue-building tactics for 2024 that can help your Salon beat the recession slump… starting with a winning culture. The client wins when she gets what she wants, what she needs, and gets things she didn’t even know she needed - and when she wins, she comes back. Our team wins when they’re busy and meeting targets, when they’re winning, we’re also winning - creating a winning culture. Today on The Salon Owners Collective Podcast, Larissa reveals 4 revenue-building tactics for 2024 to build a winning culture during a recession.   Here are three reasons why you should listen to the full episode: Plan for profits in 2024 Learn my secrets for a winning culture Beat the recession slump   12 Steps to a Stress-Free Christmas We know how busy the lead-up to Christmas is for Salon Owners - ordering stock, booking cl