Salon Owners Collective

When Your Top Performer Becomes the Problem Ever had a top performer slowly morph into your biggest team challenge? In this episode, Larissa Macleman shares how to navigate tricky power dynamics without losing your best team member. You’ll learn: Why high performers can become disruptive How to redirect their energy without confrontation The best method to deliver feedback that sticks How to protect your salon’s culture If one team member is dominating the salon’s energy, it’s time to lead smarter- not shrink. 3 Reasons to Listen: Learn how to prevent one team member from hijacking your culture Discover the best method for effective, non-confrontational feedback Regain control and lead with clarity, even through team tension

In this episode, Larissa Macleman is joined by Joel Bouziad to explore the ONE Queen Move salon owners must make to get unstuck- whether you’re facing decline, stuck in stagnation, or overwhelmed by growth.   Discover why incremental tweaks won’t cut it anymore, and how to identify and make your next strategic move that aligns with the modern salon landscape (and where clients + teams are heading in 2025 and beyond).   You’ll learn:   Why “holding on” is holding you back The dangers of being stuck in outdated business models The transformational impact of a lean & luxury salon strategy

Do you find yourself avoiding “hard conversations” in your salon? In this episode, Salon Owners Collective founder Larissa Macleman is joined by Dee Lang for a game-changing discussion on why salon leaders often get stuck- and how to reframe conflict. Discover:   What’s really stopping you from taking action The shift that makes tough conversations feel easier How to create a positive conflict management culture in your salon If you’ve ever felt overwhelmed by leadership or struggled to step into your CEO role, this episode will leave you inspired and ready to lead with confidence and compassion.   Resources  RESOURCE: Take the Health Check! SALON MASTERY: Apply Now to Salon Mastery Coaching now! Achieve Salon Growth without being overwhelmed or overworking – it is possible! Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own

Are you tired of discounting, hustling, and posting endlessly without real results? In this episode, Larissa Macleman reveals the truth behind why salon bookings are unpredictable—and what you can do to build consistent demand, attract ideal clients, and fill your books without chaos. Discover the exact “Fill Your Books Formula” that top-performing salons use to create high-converting offers and market them strategically. You’ll walk away with a step-by-step breakdown for creating magnetic offers, increasing bookings, and ditching the marketing overwhelm. 3 Reasons to Listen: Learn the 6 key ingredients of a high-converting salon offer Stop chasing bookings and start building a reliable marketing system Discover the most common mistakes salon owners make—and how to avoid them Download your FREE copy of our exclusive Fill Your Books Formula™  here

Is your team stuck earning $50K a year and burning out? Ever wondered if your team could earn more and your salon could scale to 7-figures… all at the same time?   In this powerful solo episode, Coach Joel shares the 3-step framework to help salon owners inspire and elevate their teams into $100K earners—without increasing hours or stress.   You'll discover how to: Empower your salon manager to lead with confidence Improve performance without pushing your team too hard Build a $100K Club that makes your team want to level up If you’ve got big goals and a team that’s not quite there yet—this episode will show you the path forward. Resources  RESOURCE: Take the Health Check!   SALON MASTERY: Apply Now to Salon Mastery Coaching now!   Achieve Salon Growth without being overwhelmed or overworking – it is possible! Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part

In this episode, Larissa Macleman dives into the real talk: balancing the demands of being a Salon CEO and raising a family. She shares 9 powerful life hacks for thriving in both roles-  without the guilt, chaos, or burnout. Get ready to master boundaries, reset your energy, and work smarter- not harder. ✨ Topics we cover: The $25/hour vs $100/hour mindset shift How to automate, delegate, and delete tasks Why good enough is good enough for growth How a simple reset ritual can save your sanity

Are you stuck in chaos while others seem to be soaring? You’re not alone. In this powerful episode, Larissa and Joel dive into what’s really going on behind the scenes of salon overwhelm—and how to rise above it using the powerful CALM method. Discover why your decisions feel riskier than ever, why your team might be wobbling, and most importantly, how to take back control and thrive in today’s unpredictable landscape. Inside this episode: What VUCA means (and why you’re living it) The mindset shift that transforms confusion into clarity How Salon CEOs build calm in the middle of the storm It’s time to take action—not anxiety. Book a FREE strategy call to get clarity and map out your 6-week plan to scale to a million-dollar salon and build a self-sufficient team. Let’s see if Salon Mastery is your next step!   Resources  RESOURCE: Take the Health Check! SALON MASTERY: Apply Now to Salon Mastery Coaching now! Achieve Salon Growth without being overwhelmed or overworking – it is possible! Salo

“I Love Hair… But I Think I’m Done” – The Hidden Truth About Stepping Away From the Chair In this episode, Larissa dives deep into the emotional and strategic journey of letting go of the chair and becoming the CEO your business needs. If you’re a salon owner stuck in the weeds, feeling stretched, or unsure how to let go without losing the love—you need to hear this. Discover: The 4 signs you’re ready to stop taking clients How to replace yourself (without the guilt) Why stepping back is the most powerful move you can make ✨ Ready to step out of the chair and into leadership? Book your FREE Salon Strategy Call now: Click here to book Resources  RESOURCE: Take the Health Check! SALON MASTERY: Apply Now to Salon Mastery Coaching now! Achieve Salon Growth without being overwhelmed or overworking – it is possible! Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy f

You’re showing up, doing your best… but your team? Something just feels off. In this episode, Salon Owners Collective Coach Joel Bouzaid dives deep into the invisible force that shapes your salon’s success—your team culture. If your once high-performing team feels disconnected, unmotivated, or a little “meh”, this is for you.

Success Isn’t a Secret—It’s Rented Daily In this week’s episode, I sit down with award-winning stylist and salon CEO Sam James, who gives us the full backstage pass to her winning moment—and the 13 years it took to get there. Sam opens up about the real behind-the-scenes of success: the failed attempts, the evolving team, the culture she built, and the leadership mindset that changed everything. If you’re a salon owner chasing next-level growth, this conversation is your reminder that success doesn’t come from luck—it comes from relentless clarity, grit, and heart.

Thinking about buying a salon or scaling your existing one? Before you dive in, I need to share the 5 most common — and costly — mistakes I see investors and salon owners make. In this episode, you’ll learn: ✔ Why oversimplifying the business could kill your growth ✔ How to build a team that stays, thrives, and grows with you ✔ The secret to engineering profit (even if you’re already at $1Million) ✔ Why going hands-off too soon is a recipe for disaster ✔ How smart salon CEOs make data-driven decisions, not guesses   Whether you’re an investor stepping into the salon industry or a stylist-turned-owner ready to lead with confidence, this episode is packed with lessons to help you scale strategically- not chaotically.   ✨ Book your free Salon Strategy Call with me to create your roadmap to $1Million and see if Salon Mastery is the right fit for you. www.salonownerscollective.com Resources  RESOURCE: Take the Health Check!  SALON MASTERY: Apply Now to Salon Mastery Program now! Achieve Sal

You finally hire a manager, hoping they’ll take daily tasks off your plate… but before long, you’re still the one solving problems, running team meetings, and making all the decisions. Sound familiar? You’re not alone — and here’s the truth: most salon owners accidentally sabotage their managers by holding on too tight, micromanaging, and never truly letting go. In this episode, we uncover why so many salon owners fall into this trap — and how to stop. You’ll learn: The #1 reason you keep getting pulled back into daily operations How to define clear roles and responsibilities between you and your manager The key to delegating with confidence, without “dump and run” Why letting go isn’t just scary — it’s essential for scaling How to shift from problem-solver to powerful Salon CEO We’ll also show you why stepping into CEO leadership isn’t just about you — it’s about empowering your team to step up with you, and building a business that can grow beyond you. If you’re tired of doing your manager’s

Running a salon should be rewarding—but if you’re stuck in team drama, constant conflict, and losing great staff, it can feel like a never-ending battle.Are you spending more time managing personalities than actually growing your business?Do you feel like no matter how much you communicate, your team still doesn’t ‘get it’?Are you constantly stuck in the middle of salon gossip, complaints, or misunderstandings?If any of this sounds familiar, you’re not alone. Many salon owners believe their team is the problem—but the real issue is how you’re leading them.In this episode, leadership expert Joel Bouzaid breaks down the silent killer that’s keeping your business stuck: poor communication. He’ll reveal how top salon CEOs transform staff conflict into trust, efficiency, and loyalty—without micromanaging or burning out.What You’ll Learn in This Episode:1. The hidden communication mistakes that create drama & high staff turnover2. How to stop reacting to problems and start leading with confidence3. The secret t

Let’s be honest—salon burnout is real, and it’s something no one talks about enough. If you’ve ever thought, I just want to sell my salon and walk away, you’re not alone. But here’s the truth: burnout doesn’t happen just because you’re working hard. It happens when you’re working hard without direction—stuck in a cycle of firefighting, decision fatigue, and never-ending to-do lists. But what if you could change that? What if your salon ran smoothly without relying on you 24/7? In this episode, I’m sharing how to stop the burnout spiral and start leading with clarity, ease, and confidence. You’ll learn:     ✔️ The 3 biggest burnout traps salon owners fall into—and how to escape them     ✔️ The 80/20 rule for salon success (and why the most profitable salons are actually boring)     ✔️ How to ditch reactive mode and step into leadership with a clear game plan     ✔️ The power of systemizing and delegating so you can stop doing everything yourself     ✔️ Why carving out 20% of your time for creativity and inn

Losing a team member is tough. But losing 80% of your team at once? That’s every salon owner's worst nightmare. It’s overwhelming. It throws your business into chaos. And honestly? It makes you question if you even want to keep going.That’s exactly what happened to Bronwyn. She went from leading a thriving team to running her salon with just one other person. But instead of giving up, she rebuilt from the ground up—this time, with the systems, mindset, and leadership skills needed to create a strong, resilient, and high-performing team.If you’ve ever struggled with staff retention, team culture, or hiring the right people, this episode is for you.In this episode, we dive into: ✔️ The 3 essential pillars of building a salon team that thrives ✔️ Why losing team members isn’t always a bad thing—and how to use it as a reset ✔️ The leadership mindset shift that will transform the way you run your salon      ✔️ How to create a salon culture that attracts, develops, and keeps top talentYou don’t have to stay stuck

If you’ve ever felt frustrated that your team just doesn’t “get it,” you’re not alone. You give instructions, you explain things once, and yet—mistakes happen, tasks are forgotten, and you find yourself constantly fixing things that should’ve been done right the first time. It’s exhausting. It slows down your business. And honestly? It makes you feel like you’re carrying the whole damn thing on your own shoulders. The truth is, assumptions are killing your leadership. You assume your team knows what to do, that they remember what you taught them months ago, and that common sense is, well, common. But it’s not. And that’s where the breakdown happens. In this episode, I’m sharing a leadership lesson I learned the hard way—while painting my kitchen. Because just like in your salon, a little bit of extra communication and planning up front can save you a whole lot of frustration later on. You don’t have to keep repeating yourself, micromanaging, or feeling like the only one who can do things right. Tune in and

Ever feel like your brain is running at 100 miles per hour, bouncing between a thousand ideas, struggling to stay focused, and constantly battling distractions? You’re not alone. Jo Thomas, salon owner and Salon Mastery Success Coach, recently discovered she has ADHD—and it changed everything. From feeling overwhelmed and scattered to learning how to harness ADHD as her superpower, Jo shares the highs, the struggles, and the powerful lessons she’s learned along the way. Here’s why you need to listen to this episode: Discover the hidden signs of ADHD that many salon owners might unknowingly have. Learn how ADHD impacts leadership, decision-making, and team management. Find out how Jo turned what she once saw as a weakness into one of her biggest strengths. If you’ve ever struggled with focus, consistency, or structure in your salon business, this episode is a must-listen. Jo’s story might just be the perspective shift you need to take control, work with your brain (not against it), and turn your challe

You need to get on the train, jump on the fast track, and start making some Queen moves in your business! If you keep doing the same shit you did in 2024, you’ll be left behind in 2025. The gap between salons that are just surviving and those that are THRIVING is about to get a whole lot bigger. Right now, you’re stuck, spinning your wheels, buried in the day-to-day chaos of running a salon. You’re overworked, underpaid, and wondering why your team isn’t stepping up. You’re exhausted from putting out fires, and let’s be real—your business is running you, not the other way around. Something has to change… There are 11 Queen moves that the most successful salon owners are making this year. If you want to build momentum, create a high-performing team, and finally take control of your business, you need to know what they are. Salon Mastery Boardroom Coach, Joel, and I are breaking it all down! Here is 11 Queen Moves You Need to Make in 2025 Here is why you should listen to the full episode: Discover what

You are in a unique position. As a stylist or therapist, you build deep, trusted relationships with your clients. You see them at their most vulnerable, hear their personal stories, and sometimes, notice things that others don’t. But what if you suspect something is wrong? What if a client—or even a team member—is silently struggling with something far more serious than just a bad day? Domestic abuse is more common than you think, and during this episode, we’re diving into the crucial role salon owners and professionals can play in being a safe space for those who need it most. Our guest, Liz McKeon, shares how she became the UK and Irish ambassador for Shearhaven—a program designed to train salon professionals on recognizing the signs of domestic abuse. More importantly, she reveals why this matters now more than ever. This conversation isn’t easy, but it’s necessary. If you want to be more than just a salon owner and truly make a difference in people’s lives, this episode is a must-listen. This is How S

$1 Million Salons aren’t always profitable…  Seems crazy, right? But when you don’t know your numbers (or aren’t doing them correctly), whilst you may be making $1 Million in revenue… you might actually be running your business into the red!  There are 3 reasons why your Salon isn’t profitable at $1 Million… I’m breaking down the steps you need to take to turn your Salon around and help you break through your Salon’s growth ceiling so you can start prioritising profit! Your business can be successful and grow in 2025 IF you learn how to become profitable. This is: 3 Reasons Why You’re Not Profitable at $1 Million Here is why you should listen to the full episode: Learn why profit is a choice Understand why you’re not profitable Know how turn your Salon around  Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible!  Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Togethe