Relentless Health Value

Everybody’s been talking about the surge in telehealth usage—how it would have taken, like, ten years to get as far as we’ve gotten in the past ten days. I wanted to talk to somebody who has been ramping up their telehealth capabilities for a while to get a sense of what it takes to do it well. As has been said by many, doing telehealth isn’t just about technology. It’s about training—clinicians and patients and accounts receivable and other staff. It’s about rearranging workflows and processes. So, super pleased to have had the opportunity to talk with Jonathan Thierman, MD, PhD. Dr. Thierman is an ER doc. He’s also the chief medical information officer for LifeBridge Health systems and the medical director of the LifeBridge virtual hospital. So, this show has two parts: episode 273 that you’re listening to; but the second part, episode 274, is where we’re going to get into some of the operational aspects of telehealth, like what EHR integration actually means and what it looks like. In this health care podc