Clinic Gym Radio

This week, Josh talks about various strategies to enhance the experience in your chiropractic office. He highlights the significance of customer service, appointment accessibility, efficient communication, and a patient-centric approach. We’ll also explore the potential of AI and technology in revolutionizing the process. Josh discusses the importance of a smooth patient journey within the clinic, from easy location and friendly staff, to streamlined paperwork and post-visit communication. “If you treat them like trash, they're unlikely to refer because they don't want their friend or family to be treated like trash.”– Dr. Josh Satterlee Topics Covered Include Why patient experience and customer service are vital in this space. Unpacking the importance of a friendly demeanor in retaining patients. An example of a gym providing personalized care. About the digital landscape of healthcare, plus the growing roles of technology and AI. How technology can enhance appointment accessibility