Customer Mania!: It's Never Too Late To Build A Customer-focused Company
  • Por Kenneth Blanchard
  • Duración: 5:29:58
  • Narrador: Kenneth Blanchard
  • Editor: Simon & Schuster

In Customer Mania!, Ken Blanchard, one of America's biggest bestselling authors and inspiring business leaders, writes of the key to customer service—creating a...

Full Steam Ahead: Unleash The Power Of Vision In Your Company And Your Life
  • Por Kenneth Blanchard
  • Duración: 3:57:34
  • Narrador: Michele Pawk
  • Editor: Simon & Schuster

When do we need vision? During times of growth, change or opportunity -- so that we know we're headed in the right direction. We also need vision during times of uncertainty --...