Resources For Integrated Care

In this podcast, Katie Palmisano, a Senior Consultant at The Lewin Group, facilitates a panel discussion with Dr. David B. Reuben, MD, the Chief of the Division of Geriatrics at the University of California, Los Angeles, and the Director of the UCLA Alzheimer’s and Dementia Care, or ADC, Program, Dr. Debra Cherry, PhD, a Clinical Psychologist and the Executive Vice President of Alzheimer’s Los Angeles, Linda Wade-Bickel, the Senior Director of Population Health & Clinical Operations at Health Net, Ed Mariscal, the Director of Public Programs and Long-Term Services & Supports at Health Net, and Anita Chacon Terry, a Manager of Care Management at Health Net. During this discussion, panelists offer strategies and promising practices regarding innovations in Alzheimer’s Disease and Related Dementias, or ADRD, caregiver support programs regarding building and leveraging support systems. These podcasts, excerpted from a 2022 webinar, explore innovative ways that health equity and caregiver support are addressed a

In this podcast, Linda Wade-Bickel, the Senior Director of Population Health & Clinical Operations at Health Net; Ed Mariscal, the Director of Public Programs and Long-Term Services & Supports at Health Net; and Anita Chacon Terry, a Manager of Care Management at Health Net, discuss the benefits of care manager education and the impact of home and community-based service referrals on member outcomes. These podcasts, excerpted from a 2022 webinar, explore innovative ways that health equity and caregiver support are addressed across Alzheimer’s disease and related dementias (ADRD) programs supporting dually eligible people living with ADRD. The event speakers review various strategies and lessons learned from existing programs for ensuring caregivers have the supports they need to care for a person living with ADRD, and speakers also describe strategies for health plans to consider supporting providers in their work with caregivers. For more information about this webinar, click here: https://www.resourcesfori

In this podcast, Dr. Debra Cherry, PhD, a Clinical Psychologist and the Executive Vice President of Alzheimer’s Los Angeles, discusses supporting caregivers of people living with Alzheimer’s Disease and Related Dementias, or ADRD, who are also dually eligible for Medicare and Medicaid. These podcasts, excerpted from a 2022 webinar, explore innovative ways that health equity and caregiver support are addressed across Alzheimer’s disease and related dementias (ADRD) programs supporting dually eligible people living with ADRD. The event speakers review various strategies and lessons learned from existing programs for ensuring caregivers have the supports they need to care for a person living with ADRD, and speakers also describe strategies for health plans to consider supporting providers in their work with caregivers. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2022_ric_webinar_innovations_alzheimers_disease_related_dementias_adrd_caregiver_support_programs_b

In this podcast, Dr. David B. Reuben, MD, the Chief of the Division of Geriatrics at the University of California, Los Angeles, and the Director of the UCLA Alzheimer’s and Dementia Care, or ADC, Program, discusses insights on UCLA’s Alzheimer’s and Dementia Care program as well as lessons learned and plans for program expansion. These podcasts, excerpted from a 2022 webinar, explore innovative ways that health equity and caregiver support are addressed across Alzheimer’s disease and related dementias (ADRD) programs supporting dually eligible people living with ADRD. The event speakers review various strategies and lessons learned from existing programs for ensuring caregivers have the supports they need to care for a person living with ADRD, and speakers also describe strategies for health plans to consider supporting providers in their work with caregivers. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2022_ric_webinar_innovations_alzheimers_disease_relate

In this podcast, Alexandra Bryden and Darci Graves from the Office of Minority Health at the Centers for Medicare & Medicaid Services, facilitate a panel discussion with Dr. Sheree H. Keitt, the Program Director for the Vaccine Equity and Access Program at Community Catalyst, Eric Yarnell, the Vice President of Pharmacy at Highmark Wholecare, Rod Teamer, the Director of Diversity Programs & Business Development, at Blue Cross and Blue Shield of Louisiana, and Dr. Peter Watson, the Vice President for Clinical Operations and Strategy at Health Alliance Plan. During this discussion, panelists offer strategies and promising practices regarding promoting equitable and culturally competent vaccinations for dually eligible beneficiaries. Health plans serving dually eligible beneficiaries can play a key role in facilitating access to and educating members on the importance of influenza and COVID-19 vaccinations, including boosters. These podcasts, excerpted from a 2022 webinar, build upon the April 1, 2021 webinar,

In this podcast, Dr. Sheree H. Keitt, the Program Director for the Vaccine Equity and Access Program at Community Catalyst, discusses the vaccine equity and access program at Community Catalyst. Health plans serving dually eligible beneficiaries can play a key role in facilitating access to and educating members on the importance of influenza and COVID-19 vaccinations, including boosters. These podcasts, excerpted from a 2022 webinar, build upon the April 1, 2021 webinar, “Strategies for Health Plans to Support Access to COVID-19 Vaccines for Vulnerable Populations” and the November 2, 2021 webinar, “Leveraging Partnerships to Promote Flu Vaccinations Among Dually Eligible Beneficiaries During COVID-19” by considering lessons learned about the impacts of COVID-19 on advancing health equity, cultural awareness, and eliminating health disparities for dually eligible beneficiaries. A group of subject matter experts and health plan representatives share successful strategies and promising practices for promoting

In this podcast, Rod Teamer, the Director of Diversity Programs & Business Development, at Blue Cross and Blue Shield of Louisiana, discusses Blue Cross and Blue Shield of Louisiana’s approach to equitable and culturally competent vaccinations for dually eligible beneficiaries. Health plans serving dually eligible beneficiaries can play a key role in facilitating access to and educating members on the importance of influenza and COVID-19 vaccinations, including boosters. These podcasts, excerpted from a 2022 webinar, build upon the April 1, 2021 webinar, “Strategies for Health Plans to Support Access to COVID-19 Vaccines for Vulnerable Populations” and the November 2, 2021 webinar, “Leveraging Partnerships to Promote Flu Vaccinations Among Dually Eligible Beneficiaries During COVID-19” by considering lessons learned about the impacts of COVID-19 on advancing health equity, cultural awareness, and eliminating health disparities for dually eligible beneficiaries. A group of subject matter experts and health pl

In this podcast, Dr. Peter Watson, the Vice President for Clinical Operations and Strategy at Health Alliance Plan, discusses Health Alliance Plan’s COVID-19 vaccination initiative. Health plans serving dually eligible beneficiaries can play a key role in facilitating access to and educating members on the importance of influenza and COVID-19 vaccinations, including boosters. These podcasts, excerpted from a 2022 webinar, build upon the April 1, 2021 webinar, “Strategies for Health Plans to Support Access to COVID-19 Vaccines for Vulnerable Populations” and the November 2, 2021 webinar, “Leveraging Partnerships to Promote Flu Vaccinations Among Dually Eligible Beneficiaries During COVID-19” by considering lessons learned about the impacts of COVID-19 on advancing health equity, cultural awareness, and eliminating health disparities for dually eligible beneficiaries. A group of subject matter experts and health plan representatives share successful strategies and promising practices for promoting equitable an

In this podcast, Eric Yarnell, the Vice President of Pharmacy at Highmark Wholecare, discusses Highmark Wholecare’s approach to equitable and culturally competent COVID-19 and influenza vaccinations and their lessons learned. Health plans serving dually eligible beneficiaries can play a key role in facilitating access to and educating members on the importance of influenza and COVID-19 vaccinations, including boosters. These podcasts, excerpted from a 2022 webinar, build upon the April 1, 2021 webinar, “Strategies for Health Plans to Support Access to COVID-19 Vaccines for Vulnerable Populations” and the November 2, 2021 webinar, “Leveraging Partnerships to Promote Flu Vaccinations Among Dually Eligible Beneficiaries During COVID-19” by considering lessons learned about the impacts of COVID-19 on advancing health equity, cultural awareness, and eliminating health disparities for dually eligible beneficiaries. A group of subject matter experts and health plan representatives share successful strategies and pr

In this podcast, Kristin Corcoran, a Senior Consultant at The Lewin Group, facilitates a panel discussion with Lola Akintobi, a Consumer and Community Engagement Consultant for the Center for Consumer Engagement in Health Innovation at Community Catalyst, MaCayla Arsenault, a project manager at Central Oregon Health Council, Robyn Rohr, a Manager for Enterprise Consumer Experience at CareSource, Heather Reynolds, an Insight Lead for Enterprise Consumer Experience at CareSource, and Walt Malick, an Enrollee Advisory Committee Member for CareSource. During this discussion, panelists offer strategies and promising practices regarding Enrollee Advisory Committees. Effective 2023, any Medicare Advantage (MA) organization offering one or more Dual-Special Need Plans (D-SNPs) in a state must establish and maintain one or more enrollee advisory committee (EACs). EACs must serve the D-SNPs offered by the MA organization in that state to gather direct input on enrollee experiences. These podcasts, excerpted from a 202

In this podcast, Walt Malick, an Enrollee Advisory Committee Member for CareSource discusses his perspective on Enrollee Advisory Committees. Effective 2023, any Medicare Advantage (MA) organization offering one or more Dual-Special Need Plans (D-SNPs) in a state must establish and maintain one or more enrollee advisory committee (EACs). EACs must serve the D-SNPs offered by the MA organization in that state to gather direct input on enrollee experiences. These podcasts, excerpted from a 2022 webinar, provide an overview of the EAC requirements, how health plans have engaged members in EACs, and how EAC members have impacted outcomes and created organizational change. Health plans that have been successfully running EACs share lessons learned and best practices for engaging members in plan governance through EACs, including recruiting and selecting members, collecting enrollee feedback, and disseminating feedback to appropriate departments.

In this podcast, Robyn Rohr, a Manager for Enterprise Consumer Experience at CareSource, and Heather Reynolds, an Insight Lead for Enterprise Consumer Experience at CareSource, discuss CareSource’s approach for Enrollee Advisory Committees. Effective 2023, any Medicare Advantage (MA) organization offering one or more Dual-Special Need Plans (D-SNPs) in a state must establish and maintain one or more enrollee advisory committee (EACs). EACs must serve the D-SNPs offered by the MA organization in that state to gather direct input on enrollee experiences. These podcasts, excerpted from a 2022 webinar, provide an overview of the EAC requirements, how health plans have engaged members in EACs, and how EAC members have impacted outcomes and created organizational change. Health plans that have been successfully running EACs share lessons learned and best practices for engaging members in plan governance through EACs, including recruiting and selecting members, collecting enrollee feedback, and disseminating feedba

In this podcast, MaCayla Arsenault, a project manager at Central Oregon Health Council, discusses Central Oregon Health Council’s approach for Enrollee Advisory Committees. Effective 2023, any Medicare Advantage (MA) organization offering one or more Dual-Special Need Plans (D-SNPs) in a state must establish and maintain one or more enrollee advisory committee (EACs). EACs must serve the D-SNPs offered by the MA organization in that state to gather direct input on enrollee experiences. These podcasts, excerpted from a 2022 webinar, provide an overview of the EAC requirements, how health plans have engaged members in EACs, and how EAC members have impacted outcomes and created organizational change. Health plans that have been successfully running EACs share lessons learned and best practices for engaging members in plan governance through EACs, including recruiting and selecting members, collecting enrollee feedback, and disseminating feedback to appropriate departments.

In this podcast, Lola Akintobi, a Consumer and Community Engagement Consultant for the Center for Consumer Engagement in Health Innovation at Community Catalyst, discusses enrollee advisory committee requirements. Effective 2023, any Medicare Advantage (MA) organization offering one or more Dual-Special Need Plans (D-SNPs) in a state must establish and maintain one or more enrollee advisory committee (EACs). EACs must serve the D-SNPs offered by the MA organization in that state to gather direct input on enrollee experiences. These podcasts, excerpted from a 2022 webinar, provide an overview of the EAC requirements, how health plans have engaged members in EACs, and how EAC members have impacted outcomes and created organizational change. Health plans that have been successfully running EACs share lessons learned and best practices for engaging members in plan governance through EACs, including recruiting and selecting members, collecting enrollee feedback, and disseminating feedback to appropriate departmen

In this podcast, Renée Markus Hodin, the Deputy Director of the Center for Consumer Engagement in Health Innovation at Community Catalyst, facilitates a panel discussion with Lauren Easton, the Vice President for Integrative Program Development and Clinical Innovation at Commonwealth Care Alliance, or CCA, Tashau Asefaw, a Manager for Community Programs at Community Health Plan of Washington, or CHPW, and Jen Klopstein, a special needs plan, or SNP, Administrator for Health Services at Viva Health. In 2021, Resources for Integrated Care launched an Integrated Care Community of Practice (ICCoP), a learning community of outreach and care coordination staff from 20 national and local health plans. These podcasts, excerpted from a December 2021 panel discussion webinar, discuss promising practices that emerged from the ICCoP and elsewhere for locating and engaging these members, especially in light of the COVID-19 pandemic. Panelists share challenges and innovative strategies for engaging members in care coordin

In this podcast, Jen Klopstein, a special needs plan, or SNP, Administrator for Health Services at Viva Health, discusses Viva Health’s approach to locating and engaging hard-to-reach members during COVID-19. In 2021, Resources for Integrated Care launched an Integrated Care Community of Practice (ICCoP), a learning community of outreach and care coordination staff from 20 national and local health plans. These podcasts, excerpted from a December 2021 panel discussion webinar, discuss promising practices that emerged from the ICCoP and elsewhere for locating and engaging these members, especially in light of the COVID-19 pandemic. Panelists share challenges and innovative strategies for engaging members in care coordination, addressing social needs, and providing education and outreach related to the COVID-19 vaccine.

In this podcast, Tashau Asefaw, a Manager for Community Programs at Community Health Plan of Washington, or CHPW, discusses CHPW’s approach to locating and engaging hard-to-reach members during COVID-19. In 2021, Resources for Integrated Care launched an Integrated Care Community of Practice (ICCoP), a learning community of outreach and care coordination staff from 20 national and local health plans. These podcasts, excerpted from a December 2021 panel discussion webinar, discuss promising practices that emerged from the ICCoP and elsewhere for locating and engaging these members, especially in light of the COVID-19 pandemic. Panelists share challenges and innovative strategies for engaging members in care coordination, addressing social needs, and providing education and outreach related to the COVID-19 vaccine.

In this podcast, Lauren Easton, the Vice President for Integrative Program Development and Clinical Innovation at Commonwealth Care Alliance, or CCA, discusses CCA’s approach to locating and engaging hard-to-reach members during COVID-19. In 2021, Resources for Integrated Care launched an Integrated Care Community of Practice (ICCoP), a learning community of outreach and care coordination staff from 20 national and local health plans. These podcasts, excerpted from a December 2021 panel discussion webinar, discuss promising practices that emerged from the ICCoP and elsewhere for locating and engaging these members, especially in light of the COVID-19 pandemic. Panelists share challenges and innovative strategies for engaging members in care coordination, addressing social needs, and providing education and outreach related to the COVID-19 vaccine.

These podcasts, excerpted from a November 2021 webinar, discuss the key role health plans can play in facilitating access to and educating members on the importance of annual flu vaccinations. In this event, representatives from the CDC discuss their efforts to promote equitable access to flu and COVID-19 vaccines and share promising practices for health plans and providers to engage key partners to promote vaccinations among dually eligible beneficiaries. The event also features health plan representatives who share their partnerships with community organizations to promote flu vaccinations. *Disclaimer* Please note that this event had a few technical difficulties. As a result, certain points of this event recording are disrupted by an echo and hold music. The recording on the event page has closed captions to ensure the content is understandable and also has a transcript available for download: https://www.resourcesforintegratedcare.com/2021_Webinar/Leveraging_Partnerships_Promote_Flu_Vaccinations_Dually_E

These podcasts, excerpted from a November 2021 webinar, discuss the key role health plans can play in facilitating access to and educating members on the importance of annual flu vaccinations. In this event, representatives from the CDC discuss their efforts to promote equitable access to flu and COVID-19 vaccines and share promising practices for health plans and providers to engage key partners to promote vaccinations among dually eligible beneficiaries. The event also features health plan representatives who share their partnerships with community organizations to promote flu vaccinations. *Disclaimer* Please note that this event had a few technical difficulties. As a result, certain points of this event recording are disrupted by an echo and hold music. The recording on the event page has closed captions to ensure the content is understandable and also has a transcript available for download: https://www.resourcesforintegratedcare.com/2021_Webinar/Leveraging_Partnerships_Promote_Flu_Vaccinations_Dually_E