Resources For Integrated Care

This webinar highlights key takeaways from discussions among health plans that participated in the Integrated Care Community of Practice focused on care coordination of dually eligible individuals. Health plans share their promising practices for promoting person-centered care coordination, with an emphasis on communication-focused strategies that health plans and providers serving dually eligible individuals can use to overcome common barriers to care coordination. Communication strategies highlighted in this webinar address both accessible enrollee communication as well as impactful communication across care coordination staff and team members. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_promising-practices-for-promoting-person-centered-communication-and-care-coordination/

This webinar highlights key takeaways from discussions among health plans that participated in the Integrated Care Community of Practice focused on care coordination of dually eligible individuals. Health plans share their promising practices for promoting person-centered care coordination, with an emphasis on communication-focused strategies that health plans and providers serving dually eligible individuals can use to overcome common barriers to care coordination. Communication strategies highlighted in this webinar address both accessible enrollee communication as well as impactful communication across care coordination staff and team members. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_promising-practices-for-promoting-person-centered-communication-and-care-coordination/

These podcasts, excerpted from a 2023 webinar, explores how motivational interviewing (MI) can improve communication in integrated care settings and improve relationships between health plans, providers, and members dually eligible for Medicare and Medicaid; promote the increased utilization of MI and person-centered techniques to better engage members and understand the complex lifestyle factors that impact health behaviors; and encourage the improvement of member retention rates as well as health outcomes for individuals dually eligible for Medicare and Medicaid. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_promising_practices_for_utilizing_motivational_interviewing_mi_to_improve_care_coordination_and_address_social_determinants_of_health_sdoh/

These podcasts, excerpted from a 2023 webinar, explores how motivational interviewing (MI) can improve communication in integrated care settings and improve relationships between health plans, providers, and members dually eligible for Medicare and Medicaid; promote the increased utilization of MI and person-centered techniques to better engage members and understand the complex lifestyle factors that impact health behaviors; and encourage the improvement of member retention rates as well as health outcomes for individuals dually eligible for Medicare and Medicaid. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_promising_practices_for_utilizing_motivational_interviewing_mi_to_improve_care_coordination_and_address_social_determinants_of_health_sdoh/

These podcasts, excerpted from a 2023 webinar, explores how motivational interviewing (MI) can improve communication in integrated care settings and improve relationships between health plans, providers, and members dually eligible for Medicare and Medicaid; promote the increased utilization of MI and person-centered techniques to better engage members and understand the complex lifestyle factors that impact health behaviors; and encourage the improvement of member retention rates as well as health outcomes for individuals dually eligible for Medicare and Medicaid. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_promising_practices_for_utilizing_motivational_interviewing_mi_to_improve_care_coordination_and_address_social_determinants_of_health_sdoh/

In this podcast, Brittany Jackson, a Senior Consultant at The Lewin Group, facilitates a panel discussion with Kara Curtis, the Lead Director of Business Development and Director for D-SNP/MMP Markets at Aetna, a CVS Company, Margaret Caroccia, the Senior Director of Medicare Special Needs Plans at UPMC Health Plan, Insurance Services Division, and Lisa Duchesne (Doo-shane), the Product Director of Medicare-Medicaid Plan at Neighborhood Health Plan of Rhode Island (NHPRI). During this discussion, panelists offer strategies regarding best practices for recruiting and sustaining successful enrollee advisory committees. These podcasts, excerpted from a 2023 webinar, explores strategies for D-SNPs and Medicare-Medicaid Plans (MMPs) to recruit and retain enrollee advisory committees. The event speakers discuss approaches for addressing logistical and cultural barriers to ongoing member engagement and strategies for supporting effective member participation through training and creating an environment that encour

In this podcast, Mark Cooper, the Vice President of Medicare-Medicaid Integration at Neighborhood Health Plan of Rhode Island (NHPRI) discusses member advisory committee goals and structure, onboarding and retaining membership, and how NHPRI used MAC member feedback to provide high quality care. These podcasts, excerpted from a 2023 webinar, explores strategies for D-SNPs and Medicare-Medicaid Plans (MMPs) to recruit and retain enrollee advisory committees. The event speakers discuss approaches for addressing logistical and cultural barriers to ongoing member engagement and strategies for supporting effective member participation through training and creating an environment that encourages members to offer and spread insights. Speakers also discuss the impact EACs have within health plans and how EACs generate ideas for organizational implementation. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_recruiting_and_sustaining_successful_enrollee_

In this podcast, Margaret Caroccia, the Senior Director of Medicare Special Needs Plans at UPMC Health Plan, Insurance Services Division discusses best practices for recruiting and retaining committee participants, development of D-SNP EACs, as well as lessons learned for committee structure and design. These podcasts, excerpted from a 2023 webinar, explores strategies for D-SNPs and Medicare-Medicaid Plans (MMPs) to recruit and retain enrollee advisory committees. The event speakers discuss approaches for addressing logistical and cultural barriers to ongoing member engagement and strategies for supporting effective member participation through training and creating an environment that encourages members to offer and spread insights. Speakers also discuss the impact EACs have within health plans and how EACs generate ideas for organizational implementation. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_recruiting_and_sustaining_successful_

In this podcast, Kara Curtis, the Lead Director of Business Development and Director for D-SNP and Medicare-Medicaid Plan Markets at Aetna, a CVS Company discusses frameworks for EACs, best practices for recruitment and retention, and implementation of advisory committee feedback. These podcasts, excerpted from a 2023 webinar, explores strategies for D-SNPs and Medicare-Medicaid Plans (MMPs) to recruit and retain enrollee advisory committees. The event speakers discuss approaches for addressing logistical and cultural barriers to ongoing member engagement and strategies for supporting effective member participation through training and creating an environment that encourages members to offer and spread insights. Speakers also discuss the impact EACs have within health plans and how EACs generate ideas for organizational implementation. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_recruiting_and_sustaining_successful_enrollee_advisory_commit

In this podcast, Nikki Racelis, a Consultant at The Lewin Group, facilitates a panel discussion with Karen M. Rose, the Vice Dean, the Director, and a Professor of the Center for Healthy Aging, Self-Management, and Complex Care at The Ohio State University College of Nursing, Katie Scott, the President of CarePartners, and Jo Smith, a caregiver. During this discussion, panelists offer strategies and promising practices regarding innovations in Alzheimer’s Disease and Related Dementias, or ADRD, caregiver support programs regarding innovative community strategies. These podcasts, excerpted from a 2022 webinar, build upon the information delivered in the Resources for Integrated Care (RIC) September 2022 webinar titled: “Innovations in Alzheimer’s Disease and Related Dementias (ADRD) Caregiver Support Programs: Building and Leveraging Support Systems.” This webinar continues to explore innovative ways that health equity and caregiver support are addressed across ADRD programs supporting dually eligible peopl

In this podcast, Katie Scott, the President of CarePartners, discusses innovations from CarePartners in Texas regarding volunteer-based caregiver support programs. These podcasts, excerpted from a 2022 webinar, build upon the information delivered in the Resources for Integrated Care (RIC) September 2022 webinar titled: “Innovations in Alzheimer’s Disease and Related Dementias (ADRD) Caregiver Support Programs: Building and Leveraging Support Systems.” This webinar continues to explore innovative ways that health equity and caregiver support are addressed across ADRD programs supporting dually eligible people living with ADRD. The event speakers review community-level strategies to ensure adequate care for individuals living with ADRD and their caregivers. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2022_ric_webinar_innovations_alzheimers_disease_related_dementias_adrd_caregiver_support_programs_innovative_community_strategies/.

In this podcast, Karen M. Rose, the Vice Dean, the Director, and a Professor of the Center for Healthy Aging, Self-Management, and Complex Care at The Ohio State University College of Nursing, discusses insights on assessing caregiver burden and supporting the mindfulness of caregivers and families. These podcasts, excerpted from a 2022 webinar, build upon the information delivered in the Resources for Integrated Care (RIC) September 2022 webinar titled: “Innovations in Alzheimer’s Disease and Related Dementias (ADRD) Caregiver Support Programs: Building and Leveraging Support Systems.” This webinar continues to explore innovative ways that health equity and caregiver support are addressed across ADRD programs supporting dually eligible people living with ADRD. The event speakers review community-level strategies to ensure adequate care for individuals living with ADRD and their caregivers. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2022_ric_webinar_innova

In this podcast, Laura Maynard, a Managing Consultant at The Lewin Group, facilitates a panel discussion with Christina Mills, the Senior Director of Inclusive Policy and Advocacy at Elevance Health, Stephanie Rasmussen, the Vice President of Long-Term Services and Supports (LTSS) at Sunflower Health Plan in Kansas, and Sarah Fitzwater, the Director of Clinical Operations at iCircle in New York. During this discussion, panelists offer strategies and promising practices regarding Emergency Preparedness Planning for Persons with Disabilities. During emergencies and natural disasters, health plans play a critical role in addressing and protecting their members’ health, safety, and independence. For persons with disabilities and their caregivers, it is crucial for health plans to consider individual circumstances and needs in order to effectively prepare for emergencies and disasters. These podcasts, excerpted from an August 2022 webinar, provide information on creating and strengthening emergency practices emb

In this podcast, Merrill Friedman, the RVP of Inclusive Policy & Advocacy at Elevance Health, and Christina Mills, the Senior Director of Inclusive Policy & Advocacy at Elevance Health discuss Emergency Planning with People who have Access and Functional Needs. During emergencies and natural disasters, health plans play a critical role in addressing and protecting their members’ health, safety, and independence. For persons with disabilities and their caregivers, it is crucial for health plans to consider individual circumstances and needs in order to effectively prepare for emergencies and disasters. These podcasts, excerpted from an August 2022 webinar, provide information on creating and strengthening emergency practices embedded in individualized care plans and health plan processes. Enhanced emergency practices will assist members and their caregivers in navigating emergencies and natural disasters.

In this podcast, Stephanie Rasmussen, the Vice President of Long-Term Services and Supports (LTSS) at Sunflower Health Plan in Kansas, discusses the perspective of A Managed Long-Term Services and Supports (MLTSS) Plan. During emergencies and natural disasters, health plans play a critical role in addressing and protecting their members’ health, safety, and independence. For persons with disabilities and their caregivers, it is crucial for health plans to consider individual circumstances and needs in order to effectively prepare for emergencies and disasters. These podcasts, excerpted from an August 2022 webinar, provide information on creating and strengthening emergency practices embedded in individualized care plans and health plan processes. Enhanced emergency practices will assist members and their caregivers in navigating emergencies and natural disasters.

In this podcast, Sarah Fitzwater, the Director of Clinical Operations at iCircle in New York, and Samantha Bartz, the Director of Clinical Services at iCircle in New York, discuss Developing Person-Centered Emergency Preparedness Plans. During emergencies and natural disasters, health plans play a critical role in addressing and protecting their members’ health, safety, and independence. For persons with disabilities and their caregivers, it is crucial for health plans to consider individual circumstances and needs in order to effectively prepare for emergencies and disasters. These podcasts, excerpted from an August 2022 webinar, provide information on creating and strengthening emergency practices embedded in individualized care plans and health plan processes. Enhanced emergency practices will assist members and their caregivers in navigating emergencies and natural disasters.

In this podcast, June Isaacson Kailes, a Disability Policy Consultant at the World Institute on Disability, discusses Strengthening Emergency Planning and Response Roles for Health Plans Serving People with Disabilities. During emergencies and natural disasters, health plans play a critical role in addressing and protecting their members’ health, safety, and independence. For persons with disabilities and their caregivers, it is crucial for health plans to consider individual circumstances and needs in order to effectively prepare for emergencies and disasters. These podcasts, excerpted from an August 2022 webinar, provide information on creating and strengthening emergency practices embedded in individualized care plans and health plan processes. Enhanced emergency practices will assist members and their caregivers in navigating emergencies and natural disasters.

In this podcast, Dr. Emily Lauer, the Director of the Center for Developmental Disabilities Evaluation and Research, or CDDER, at the Eunice Kennedy Shriver Center, discusses health outcomes and the current state of care for people with intellectual and developmental disabilities (I/DD). These podcasts, excerpted from an August 2022 webinar, discuss strategies for providing coordinated care for individuals with I/DD, including person-centered medical assessment considerations for individuals with I/DD, risk stratification strategies to drive interventions, and family or caregiver support, education, and outreach. Speakers describe the current gaps in care for individuals with I/DD and share strategies for delivering person-centered care for individuals with I/DD through use of interdisciplinary teams (IDTs) and innovative care coordination models.

In this podcast, Dr. Steve Deutsch, the Chief Medical Officer of Partners Health Plan of New York, discusses A Managed Care Approach to Improve the Quality of Care for Persons with intellectual and developmental disabilities (I/DD). These podcasts, excerpted from an August 2022 webinar, discuss strategies for providing coordinated care for individuals with I/DD, including person-centered medical assessment considerations for individuals with I/DD, risk stratification strategies to drive interventions, and family or caregiver support, education, and outreach. Speakers describe the current gaps in care for individuals with I/DD and share strategies for delivering person-centered care for individuals with I/DD through use of interdisciplinary teams (IDTs) and innovative care coordination models.

In this podcast, Dr. Joan Beasley, a Research Professor and the Director of the National Research Consortium on intellectual and developmental disabilities (I/DD)and Mental Health at the National Center for START Services at the University of New Hampshire, discusses the START Model. These podcasts, excerpted from an August 2022 webinar, discuss strategies for providing coordinated care for individuals with I/DD, including person-centered medical assessment considerations for individuals with I/DD, risk stratification strategies to drive interventions, and family or caregiver support, education, and outreach. Speakers describe the current gaps in care for individuals with I/DD and share strategies for delivering person-centered care for individuals with I/DD through use of interdisciplinary teams (IDTs) and innovative care coordination models.