Mgma Small Talk

In this episode, we're joined by Dr. Michael Greiwe, who is Director of Orthopaedic Research at OrthoCincy and Founder and CEO of OrthoLive and SpringHealthLive. Dr. Greiwe is here to discuss the flexibility of using telemedicine, telemedicine implementation in the Covid-19 era, and how to engage with patients using new technology. You can learn more about telehealth at MGMA’s upcoming virtual event, The Medical Practice Excellence Conference, which will be held October 19th-21st. You can register for the event at bit.ly/3ahdelB. Thanks to MGMA Consulting for sponsoring this week’s show. To learn more about how consulting can transform your practice go to https://bit.ly/3hDdaj7. ​If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel. MGMA Insights is pres

The COVID-19 crisis has illuminated aspects of leadership that need addressing. This week, we welcome a guest, Tasha Eurich, who is a leadership expert and has a PhD in industrial organizational psychology. Tasha explains what it takes to be a future-ready leader, action steps to becoming more self-aware in the workplace, and provides a case study on how one leader has made great strides in leading his team. If you want to find out how self-aware you are, go to Tasha's website at www.insight-quiz.com and take a free assessment. To learn more from Tasha, you can hear her keynote address at MGMA’s upcoming virtual event, The Medical Practice Excellence Conference, which will be held October 19th-21st. You can register for the event at bit.ly/3ahdelB. Thanks to Audi and CareCredit for sponsoring this episode. Visit bit.ly/3kn6hV0 to learn more about the MGMA Audi Incentive Program. And to learn more about how CareCredit is helping providers deliver a better patient financial experience, visit CareCredit.c

As concerns over COVID-19 increased, many physicians have opted to see fewer patients in their offices and expanded their use of telemedicine. However, as practices increase their use of telemedicine, many doctors and patients have expressed concern that the level of care may not be equal to the traditional office visit and that telemedicine may compromise the physician-patient relationship. At the same time, some healthcare leaders describe the problems with telemedicine as growing pains that can be overcome with training and increased familiarity with the technology. In this episode, Dr. Michael Nochomovitz, Chief Clinical Partnerships Officer, Devoted Health, and the former Senior Vice President and Chief Clinical Integration & Network Development Officer, New York Presbyterian; and Dr. Rahul Sharma, Professor and Chairman, Department of Emergency Medicine, Weill Cornell Medicine / New York-Presbyterian, New York, discuss their work in advancing the idea of a "medical virtualist" and the skillset ne

In this week's episode, we're joined by Dr. Richard Pan, a pediatrician and Democratic State Senator, representing Sacramento, Calif. He chairs the California Senate Committee on Health and discusses how the medical community can promote clear messaging about the pandemic and how they have an opportunity to be the trusted voice to patients and their communities. Recently Dr. Pan partnered with Dr. Bill Frist, former Republican Senate majority leader and Max G. Bronstein, founder of the Journal of Science Policy & Governance, for a STAT article (https://bit.ly/2FuP9fR) to encourage clinicians to start having conversations with their patients now to discuss the potential benefits and risks of a COVID-19 vaccine before one becomes publicly available to start driving adoption of community immunity. You can learn more from industry experts at MGMA’s virtual Medical Practice Excellence Conference. You can register for the event at bit.ly/3ahdelB. ​If you like the show, please rate and review it wherever you

In this episode of the MGMA Insights Podcast, we're joined by Doral Jacobsen, MBA, FACMPE, CEO, Prosper Beyond. Doral discusses payer contracting during the pandemic, total cost of care, telehealth, and staffing considerations as a result of COVID-19. You can hear more from Doral and other industry experts at MGMA’s virtual Medical Practice Excellence Conference, where she’ll co-present sessions on “Total Cost of Care 2.0: The Quality Payment Program and Beyond” and “RPM and Telehealth: Strategies to Transform Practices to Virtual Health.” You can register for the event at https://bit.ly/3ahdelB. ​If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at @MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Thanks to Audi for sponsoring this ep

We're joined in this episode by Amy Lafko, founder of Cairn Consulting Solutions. Amy provides an action plan on how to improve your emotional intelligence, helping you navigate stressful situations and difficult times. Visit https://cairncs.com/eq-e-book-sign-up to access the free EQ e-book Lafko referenced in this episode. The first five listeners to take advantage of this special offer will receive the chance to take an EQ assessment and go over the results with Amy. Thanks to Audi for sponsoring this episode. Visit https://bit.ly/3kn6hV0 to learn more about the MGMA Audi Incentive Program.

In this episode of the MGMA Insights podcast, we're joined by Matt W. Lambert, MD, chief medical officer, Curation Health, Washington, D.C., and Kyle Swarts, chief growth officer, Curation Health. They're here to talk about the advantages an A.I.-enriched clinical documentation improvement (CDI) program can have for patient care, provider workflow and risk adjustment. MGMA Insights is presented by Daniel Williams, Decklan McGee and Rob Ketcham. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at @MGMADaniel. Thanks to CareCredit for sponsoring this episode. Visit gosyf.com/2NGkHQX to learn how CareCredit is providing patients with payment flexibility and helping providers deliver a better patient financial experience.

In this episode of the MGMA Insights podcast, we’re joined by JaeLynn Williams, CEO, Air Methods, for a discussion on the rising trend of delayed care. According to Kaiser Family Foundation survey results released in late May, almost half of all Americans say they or someone they live with has deferred medical care due to the COVID-19 outbreak. MGMA Insights is presented by Daniel Williams, Decklan McGee and Rob Ketcham. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at @MGMADaniel. Thanks to CareCredit for sponsoring this episode. Visit gosyf.com/2NGkHQX to learn how CareCredit is providing patients with payment flexibility and helping providers deliver a better patient financial experience.

In this episode of the MGMA Insights podcast, we’re joined by Suzet McKinney, DrPH, MPH, CEO and executive director, Illinois Medical District, for a discussion on public health, underserved and vulnerable populations, social determinants of health, and how they all tie into COVID-19 and the country’s current civil unrest. McKinney is the only female Black CEO of a major medical district in the United States, an adjunct instructor at Harvard’s School of Public Health as well as a strategic resource for the State of Illinois’ COVID-19 efforts. MGMA Insights is presented by Daniel Williams, Decklan McGee and Rob Ketcham. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at @MGMADaniel.  Thanks to CareCredit for sponsoring this episode. Visit gosyf.com/2NGkHQX to learn how CareCredit is providing patients with payment flexibility and helping providers d

In this episode of the MGMA Insights podcast, we’re joined by Avni Thakore, MD, FACC, chief medical officer, CHS Physician Partners Medical Group, who has experienced noticeable success since implementing a virtual care delivery model for high-risk congestive heart failure patients. “This is part of our future,” she said. “In terms of being able to engage with our most vulnerable patients in their home and in a manner where we have continuity of care with them, without them having to physically access us in person in the office, I think that’s a shift that’s happened and is going to stay with us.” MGMA Insights is presented by Daniel Williams, Decklan McGee and Rob Ketcham. Thanks to CareCredit for sponsoring this episode. Visit https://gosyf.com/2NGkHQX to learn how CareCredit is providing patients with payment flexibility and helping providers deliver a better patient financial experience.

In this episode of the MGMA Insights podcast, we’re joined by Steve McMillen, senior manager, ECG Management Consultants, and Brian Bacak, MD, FAAFP, UCHealth Patient Line, associate vice chair for clinical affairs, department of family medicine, University of Colorado Denver School of Medicine. They're here to talk about how patients have become increasingly savvy about how they access care, and how providers have in turn become increasingly focused on meeting these modern expectations through adaptive leadership and change management strategies. To hear more from McMillen, Bacak and a host of other healthcare experts, register for the Medical Practice Excellence Conference at www.MGMA.com/MPEC. Thanks to CareCredit and Scrubin Uniforms for sponsoring this episode. Visit gosyf.com/3efvXzu to learn how CareCredit is providing patients with payment flexibility and helping providers deliver a better patient financial experience. To streamline your uniform program and experience the Scrubin difference, visi

Healthcare facility design expert and longtime MGMA member David Baker joins the Executive Session podcast to explore how waiting rooms have largely been replaced during COVID-19, and what the future of health facility design holds in terms of efficiency and safety for ambulatory clinics. You can find Baker's previous appearance on the Executive Session podcast here: https://www.mgma.com/resources/business-strategy/executive-session-before-redesigning-a-medical-pr. For more COVID-19 resources and content, visit the MGMA COVID-19 Recovery Center: https://www.mgma.com/covid-19. INTRO/OUTRO: "Nice Ray," HemiJinks [CC 3.0 BY-SHARE ALIKE]

Jennifer Thompson, president, Insight Marketing Group, joins the MGMA podcast to discuss how she’s helping medical practices amplify their messaging through social media and other creative marketing avenues. To access the checklists, templates, podcast and other resources Thompson references in this episode, visit https://insightmg.com. Thanks to CareCredit and Scrubin Uniforms for sponsoring this episode. Visit https://gosyf.com/3efvXzu to learn how CareCredit is providing patients with payment flexibility and helping providers deliver a better patient financial experience. To streamline your uniform program and experience the Scrubin difference, visit https://mgma.scrubin.com/home To keep up with the latest regarding the pandemic, be sure to visit www.MGMA.com/COVID. You can also connect with fellow members and healthcare peers at https://community.mgma.com/home. ​If you like the show, please rate and review it wherever you get your podcasts. So you never miss an episode, you can subscribe at one of

Tony Stajduhar, Kathy Cooperman and Russ Livingston join the MGMA Insights podcast to discuss the healthcare job market, physician recruitment and the psychological impact the COVID-19 pandemic has had on healthcare workers. Stajduhar is the president of Jackson Physician Search, Cooperman is an executive coach and president of KC Leadership Consulting, and Livingston, MD, is a consultant and psychiatrist specializing in child and adolescent psychiatry. Don’t miss the chance to hear more from Stajduhar, Cooperman and Livingston on June 11, when they’ll present an MGMA webinar on “Hiring Physicians in the ‘New Normal’ by Addressing the Psychological Dimension of COVID-19.” Visit mgma.com/events for more info or to register for the event, which is eligible for ACMPE, ACHE, CPE (live only) and CEU credit. Thanks to Scrubin Uniforms for sponsoring this episode. To streamline your uniform program and experience the Scrubin difference, visit https://mgma.scrubin.com To keep up with the latest regarding the pand

Terra Spann, RN, BSN, administrative director, medical subspecialties and clinical transformation, Bon Secours Medical Group (BSMG), joins the MGMA Insights podcast, sharing how the implementation of an integrated care team model has vastly improved staff satisfaction and patient throughput across her system’s clinics. To keep up with the latest regarding the pandemic, be sure to visit www.MGMA.com/COVID. You can also connect with fellow members and healthcare peers at https://community.mgma.com/home. Thanks to CareCredit and Scrubin Uniforms for sponsoring this episode. To learn how CareCredit is providing patients with payment flexibility and helping providers deliver a better patient financial experience, visit www.CareCredit.com/MGMAPodcast. To streamline your uniform program and experience the Scrubin difference, visit https://mgma.scrubin.com/home. ​If you like the show, please rate and review it wherever you get your podcasts. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel W

Brian Ramos, MBA, CMPE, chief operating officer, Capital Anesthesia Partners, and president, Maryland MGMA, joins the MGMA Insights podcast to offer strategies for practices to consider as they resume operations in today’s “new normal.” “The hardest part about this is that everything that we’ve done for the past two months has been new,” Ramos said. “We’ve had to collect and analyze and then act on new information. As we start thinking about reopening, we really need to consider our practices as startups, because that’s what we are.” Resources: For a checklist on reopening your practice, visit https://www.mgma.com/MGMA/media/files/pdf/MGMA-Practice-Reopening-Checklist.pdf?ext=.pdf To keep up with the latest regarding the pandemic, be sure to visit www.MGMA.com/COVID. You can also connect with fellow members and healthcare peers at https://community.mgma.com/home. ​If you like the show, please rate and review it wherever you get your podcasts. MGMA Insights is presented by Decklan McGee, Rob Ketcham and

In this episode of the MGMA Insights podcast, we’re joined by Nancy Enos, FACMPE, CPMA, CPC-I, CEMC, independent consultant, MGMA, principal, Enos Medical Coding. In her 40 years in practice management, Enos has never seen as many major – and frequent – coding and billing changes as she has since the start of the COVID-19 crisis. Many have stemmed from the rapid expansion of telehealth services, which, while challenging for billing staffs, have proven rather convenient for patients. “I’m hoping that after this is over, there’ll be a lot of consideration before things go back to the previous stringent rules about originating site and telehealth platforms,” Enos said. “Now that patients have been introduced to this service delivery, once you give something, it’s very difficult to take it away.” Enos and other industry experts will be presenting an MGMA online seminar May 21 on “Coding Essentials for the Non-Coder,” with a spotlight on telehealth and COVID-19. To register for the seminar, visit: https://bit

As part of MGMA’s efforts during National Military Appreciation Month, we are sharing stories from those who are serving or have served. This week, we shine a spotlight on Jimmie Holland, MBA, MHA, FACMPE, performance improvement manager, HCA Physician Services Group, who recently joined the MGMA Insights podcast to discuss his military background and transition to healthcare administration. “The military training model’s built to be continuous,” he said. “So, the training I’m doing now is just another brick in the same house I started building back then.” To keep up with the latest regarding the pandemic, be sure to visit www.MGMA.com/COVID. Also, to register for the May 21st Online Seminar: Coding Essentials for the Non-Coder, with a spotlight on telehealth and COVID-19, go to www.mgmg.com/events. You can also connect with fellow members and healthcare peers at www.community.mgma.com. ​If you like the show, please rate and review it wherever you get your podcasts. Subscribe on Apple Podcasts, Google Pl

In this episode of the MGMA Insights podcast, we learn that there’s no perfect blueprint for medical practices to follow on how to survive the COVID-19 crisis. But according to MGMA President and CEO Halee Fischer-Wright, MD, MMM, FAAP, FACMPE, there is still hope for the future – and with it, the chance for healthcare leaders to rise above as they work toward establishing some semblance of a new normal. As practices continue to move forward, Fischer-Wright emphasized the need for administrators and executives to embrace “the care aspect” of their positions. Curiosity, connection and communication can all be helpful tools for keeping teams happy and productive. Resources: To keep up with the latest regarding the pandemic, be sure to visit www.MGMA.com/COVID. To register for the May 21st Online Seminar: Coding Essentials for the Non-Coder, with a spotlight on telehealth and COVID-19, go to https://www.mgma.com/events/online-seminar-coding-essentials-for-the-non-c-(7) You can also connect with fellow membe

Frank Chapman, MBA, director of strategic development for the Ohio Gastroenterology Group, talks about his work in helping craft guidance for resuming elective GI endoscopy and practice operations after the initial wave of the COVID-19 pandemic and what changes practice leaders should make to ensure the "new normal" is safe for patients and providers. Find more content and resources free to all in the MGMA COVID-19 Resource Center at www.mgma.com/covid-19. Producer: Chris Harrop, senior editorial manager, MGMA Audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0)