Mgma Small Talk

In this episode of the MGMA Insights podcast, we’re joined by Shane Jackson, president of Jackson Healthcare (https://jacksonhealthcare.com/). Shane is here today to talk about how leaders can learn to cultivate and articulate not only their own values and beliefs but those of the group they are leading as a means to shape their organization's distinct culture. Shane will be a featured speaker at MGMA's Medical Practice Excellence Leaders Conference. Go to www.mgma.com/mpe21 to learn more and to register today. Thanks to Allscripts for sponsoring this week’s show. Allscripts can help you reduce the cost of care while building a healthier community. Learn more at www.allscripts.com. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams.

In this episode of the MGMA Week in Review podcast, we feature articles on the Delta variant, surprise billing legislation, and the lingering health effects of the 9/11 attacks. Sources in this episode: https://www.mgma.com/data/data-stories/as-hospitals-are-overwhelmed,-which-medical-practi https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/september-3,-2021-mgma-submits-comments-to-hhs-on https://www.upi.com/Health_News/2021/09/09/9-11-health-survivors-first-responders-anniversary/2511630696729/ Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at podcasts@mgma.com. Have a great weekend!

In this episode of the MGMA Insights podcast, we’re joined by Kristin Baird, RN, BSN, MHA, president and chief executive officer, Baird Group. Kristin is here today to talk about the true cost of turnover and what can be done to retain your existing staff by keeping them engaged and invested in the organization. Kris will be a featured speaker at MGMA's Medical Practice Excellence Leaders Conference. Go to www.mgma.com/mpe21 to learn more and to register today. Thanks to Allscripts for sponsoring this week’s show. Allscripts can help you reduce the cost of care while building a healthier community. Learn more at www.allscripts.com. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening.

In this episode of the MGMA Insights podcast, we’re joined by Susan Childs, founder and president of Evolution Healthcare Consulting. Susan is here today to talk about how healthcare leaders can affirm and balance their medical practice by accessing emotional intelligence. You can learn more from Susan and purchase her books at https://evohcc.com. Susan will be a featured speaker at MGMA's Medical Practice Excellence Leaders Conference. Go to www.mgma.com/mpe21 to learn more and to register today. Thanks to Allscripts for sponsoring this week’s show. Allscripts can help you reduce the cost of care while building a healthier community. Learn more at www.allscripts.com. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams. Stay safe a

In this episode of the MGMA Week in Review podcast, we feature articles on the provider relief fund, physician credentialing, and the physician job market. Sources in this episode: https://www.mgma.com/data/data-stories/more-than-half-of-practices-report-credentialing-r https://www.healthleadersmedia.com/clinical-care/physician-employment-market-stabilizing-recruitment-executive-says https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/august-24,-2021-mgma-urges-hhs-to-extend-prf-repor If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at podcasts@mgma.com. Have a great weekend!

In this episode of the MGMA Insights podcast, we’re joined by Dr. Prasanthi Reddy, owner of Rainbow Pediatric Center in Jacksonville, FL. Dr. Reddy is here today to talk about key strategies to create better patient outreach and patient communication in your medical practice. To hear more thought leadership on patient engagement, consider attending MGMA's Medical Practice Excellence Leaders Conference in San Diego October 24-27. Go to www.mgma.com/mpe21 to learn more and to register today. Also, thanks to eClinicalWorks for sponsoring this week’s show. eClinicalWorks has a single focus — providing its customers with secure, cloud-based solutions to their healthcare IT needs. Visit www.eClinicalWorks.com to learn more. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee

Lawton Robert Burns, PhD, MBA, the James Joo-Jin Kim Professor at The Wharton School, University of Pennsylvania, shares insights into the evolution of healthcare practice ownership from his recent textbook, "U.S. Healthcare Ecosystem: Payers, Providers and Producers." For more Executive Session episodes, visit www.mgma.com/execsession. Produced by Chris Harrop, MGMA senior editorial manager Intro/outro audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0)

In this episode of the MGMA Week in Review podcast, we feature articles on physician compensation, EFT fees, and audio-only telehealth visits. Sources in this episode: https://www.medicaleconomics.com/view/telehealth-snapshot-august-2021 https://mgma.com/data/data-stories/most-practices-raising-starting-physician-salaries https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/august-11,-2021-mgma-calls-on-cms-to-use-its-autho Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at podcasts@mgma.com. Have a great weekend!

In this episode of the MGMA Insights podcast, we’re joined by Stephen Bekanich, MD, co-founder Iris Healthcare and Steve Wardle, MBA, chief executive officer, co-founder, Iris Healthcare. They’re here today to talk about Difficult Conversations: Four Key Results from Advance Care Planning. Bekanich and Wardle will be featured speakers at MGMA's Medical Practice Excellence Leaders Conference. Go to www.mgma.com/mpe21 to learn more and to register today. Thanks to Allscripts for sponsoring this week’s show. Allscripts can help you reduce the cost of care while building a healthier community. Learn more at www.allscripts.com. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams. Stay safe and thanks for listening.

In this episode of the MGMA Week in Review podcast, we feature articles on the medical practice trend of having to pay to get paid, most favored nation models, and the never-ending digital workday. Sources in this episode: https://mgma.com/data/data-stories/more-than-half-of-medical-practices-report-being-f https://www.federalregister.gov/documents/2021/08/10/2021-16886/most-favored-nation-mfn-model https://hbr.org/2021/08/the-endless-digital-workday Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at podcasts@mgma.com. Have a great weekend!

Our guest today is Dr. Jeff Comer, PhD, MHA, FACHE. He has spent 20 years as both an interim and permanent acute and behavioral hospital CEO. The hospitals have ranged from rural critical access hospitals to large urban facilities and have included non-profit, for-profit, and government-owned models. Dr. Comer’s here today to talk about beating burnout for more effective leadership. He will be a featured speaker at MGMA's Medical Practice Excellence Leaders Conference. Go to www.mgma.com/mpe21 to learn more and to register today. Thanks to Allscripts for sponsoring this week’s show. Allscripts can help you reduce the cost of care while building a healthier community. Learn more at www.allscripts.com. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com or find us on Twitter at https://twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketch

In this episode of the MGMA Week in Review podcast, we feature articles on the vaccine mandates in medical practices, healthcare standards development, adoption, and implementation, and consumer sentiment on medical practice digital tools. Sources in this episode: https://www.mgma.com/data/data-stories/vaccine-requirements-for-healthcare-workers-gain-t https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/july-30,-2021-mgma-submits-comments-to-ncvhs-on-de https://www.pymnts.com/healthcare/2021/new-healthcare-study-more-patients-willing-to-switch-to-doctors-with-better-digital-tools Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at podcasts@mgma.com. Have a

Our guest today is Amy Lafko, owner and principal, Cairn Consulting Solutions, LLC. Amy’s here today to talk about Productive Conflict: Getting to Better Outcomes Through Better Communication. You can go to https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Famylafko.com%2Fbook-order%2F&data=04%7C01%7Cdwilliams%40mgma.com%7C6aa917727bd1488c58e408d955bca91b%7C105543933af84a26a3f7c5a86009ea7f%7C0%7C0%7C637635091939630956%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=PE2g8MWUehDILl2xAodd2OBqizhLQ%2FVthFQ3MMFOs74%3D&reserved=0 to pre-order Amy's new book. Also, thanks to Allscripts and to MGMA Leaders Conference for sponsoring this week’s show. Join us in San Diego October 24-27 at the Medical Practice Excellence Leaders Conference where you can hear Amy and other leading healthcare experts speak. Visit www.MGMA.com/MPE21 and register today. Allscripts can help you reduce the cost of care while building a healthier community.

In this episode of the MGMA Week in Review podcast, we feature articles on telehealth regulations, improvements to APMs, and the best practices in reaching the Millennial patient. Sources in this episode: https://www.mgma.com/advocacy/make-change-happen/contact-congress https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/july-26,-2021-mgma-and-other-leading-healthcare-or https://mgma.com/resources/quality-patient-experience/understanding-the-why%E2%80%9D-for-gen-y-what-millennials Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at podcasts@mgma.com. Have a great weekend!

In this episode of the MGMA Insights podcast, we’re joined by Kristin Dufek, president of EUA, a leading architecture, interior design, and master planning firm located in Milwaukee. Kristin’s here today to talk about designing for patient access to improve the care experience. Thanks to the MGMA Leaders Conference for sponsoring this week’s show. To accelerate your path to medical practice leadership, join us in San Diego October 24-27 at the Medical Practice Excellence Leaders Conference. Visit MGMA.com/MPE21 and register today. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or find us on Twitter at https://twitter.com/MGMAInsightsPod. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening.

In this episode of the MGMA Week in Review podcast, we feature articles on the renewal of the public health emergency, Medicare fraud, and improving your webside manner. Sources in this episode: https://www.phe.gov/emergency/news/healthactions/phe/Pages/COVID-19July2021.aspx https://www.mgma.com/events/protect-your-practice-the-latest-medicare-fraud-sc https://www.mgma.com/data/data-stories/training-in-webside-manner-can-go-a-long-way-in-st Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at podcasts@mgma.com. Have a great weekend!

Our guest today is Lee Holmes, CEO, Intensive Specialty Hospital of Shreveport and Bossier City, Louisiana. Lee’s here today to talk about cyberattacks and what practices can do to improve preparedness, enhance its defensive position, and mitigate financial risk. Also, thanks to the Medical Practice Excellence: Leaders Conference and to Nuance for sponsoring this week’s show. Accelerate your path to medical practice leadership by joining us Oct. 23-27 in San Diego at the Medical Practice Excellence: Leaders Conference. Or join us for our Digital Experience (DX), Nov. 16-18. Visit www.MGMA.com/MPE21 and register today. And visit www.nuance.com/DAX to sign up for a livestream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at podcasts@mgma.com, or find us on Twitter at https://tw

In this episode of the MGMA Week in Review podcast, we feature articles on the proposed physician payment rule, M&A activity in the healthcare space, and the mental health of healthcare workers. Sources in this episode: https://www.mgma.com/data/data-stories/deal-or-no-deal-covid-19%E2%80%99s-impact-on-the-pace-of-c https://www.cms.gov/newsroom/press-releases/cms-proposes-physician-payment-rule-improve-health-equity-patient-access https://www.medpagetoday.com/opinion/second-opinions/93418 Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at podcasts@mgma.com. Have a great weekend!

Our guests today are Andrew Borgschulte, principal product marketing manager for Surescripts (https://bit.ly/3kmBeLh) and Rachel Petersen, manager of product innovation, medication history at Surescripts. They’re here today to talk about what medication reconciliation looks like in a culture of interoperability. For more from Surescripts, listen to their podcasts on price transparency and prescription benefits: https://www.mgma.com/resources/health-information-technology/improving-insights-into-patients%E2%80%99-prescription-ben https://www.mgma.com/resources/quality-patient-experience/prescription-affordability-and-price-transparency Thanks to Nuance for sponsoring this week’s show. Visit www.nuance.com/DAX to sign up for a livestream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, ema

In this episode of the MGMA Week in Review podcast, we feature articles on returning to the office and the drop in telehealth visits. Sources in this episode: https://www.fiercehealthcare.com/hospitals/telehealth-use-falls-37-from-pandemic-highs-report-finds-while-demand-for-healthcare https://hbr.org/2021/06/how-to-lead-your-team-through-the-transition-back-to-the-office Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at podcasts@mgma.com. Have a great weekend!