Mgma Small Talk

Our guest today is Karl Sundberg, CEO of Catalyst Medical Group. Karl is here today to talk about the sources of practice data that are leveraged to answer questions, create solutions and drive performance. Karl is also a featured speaker at MGMA’s Leaders Conference in Boston, which will be held there Oct. 9-12. Go to MGMA.com/events to register today. Sponsors: Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advertising campaigns don’t matter if they don’t bring in new patients. If you’re not collecting data on your marketing efforts, you’re wasting your marketing spend. Visit Get.SocialClimb.com/MGMA to learn how SocialClimb’s platform helps you get more patients with data-backed marketing that tracks patients from first touch to a scheduled visit and beyond. MGMA Events -- Are you looking to grow in your career? Join MGMA for the Financial Management Certificate Program on August 9-11. This MGMA Certificate Program is

In this episode of the MGMA Week in Review podcast, we feature articles on staffing shortage solutions, a government affairs PFS analysis, and a patient retention strategy. Sources in this episode: Finding new workforce solutions amid staffing shortages -- https://mgma.com/data/data-stories/the-ma-conundrum-finding-new-workforce-solutions-a Medicare Physician Payment and Quality Reporting Changes -- https://mgma.com/practice-resources/government-programs/analysis-proposed-2023-medicare-physician-payment?utm_source=nl-gov-ed-washington-connection-2022-07-21&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGFv55d1-TbT9P6_WbuCFfb65XFt09NmavnrQtpTPVekPctnrBlPxVcx7VHA0XfcvZldB-Ez-mGxw3TWbXD8SX42nVLHgU_SOZ9ZywkPypSgg Patient retention strategies -- https://www.forbes.com/sites/forbesagencycouncil/2022/07/14/patient-acquisition-vs-retention-which-is-more-important-for-healthcare-businesses/?sh=12c93a7f419c&mkt_tok=MTQ0LUFNSi02MzkAAAGFtebDl6xH0MSZ80g-CqNYsYx1jt8uYLF32iuS

Our guest today is Kevin Brown, an author and keynote speaker. Kevin is here today to talk about The Hero Effect. Kevin is also the opening keynote speaker at MGMA’s Leaders Conference in Boston, which will be held there Oct. 9-12. Kevin believes that leadership begins with mastering self along with the daily habits required to become world-class leaders, mentors, and coaches to the teams we live and do business with. The foundation of this program can be summed up in one powerful idea: We reproduce what we are. Sponsors: Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advertising campaigns don’t matter if they don’t bring in new patients. If you’re not collecting data on your marketing efforts, you’re wasting your marketing spend. Visit Get.SocialClimb.com/MGMA to learn how SocialClimb’s platform helps you get more patients with data-backed marketing that tracks patients from first touch to a scheduled visit and beyond.

In this episode of the MGMA Week in Review podcast, we feature articles on the rise in COVID-19 cases, guidance for reproductive care, and why laughter makes for good leaders. Sources in this episode: A Rise in COVID-19 Cases -- https://www.mgma.com/data/data-stories/omicron-ba-4,-ba-5-surge-causes-spike-in-sick-leav EMTALA Guidance -- https://www.cms.gov/medicareprovider-enrollment-and-certificationsurveycertificationgeninfopolicy-and-memos-states-and/reinforcement-emtala-obligations-specific-patients-who-are-pregnant-or-are-experiencing-pregnancy-0?utm_source=nl-gov-ed-washington-connection-2022-07-14&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGFm5JJTtKMKLMcg9dxlSpu6MIbSibrXcINrTwG7Je7a0Zv4YNox41oJyrt8OBlqqXBy4efT4u2ZVOHkD8dJP2dFSe2RdVS7c2bXOcQg9OrqQ President Biden’s Executive Order on reproductive health -- https://www.whitehouse.gov/briefing-room/statements-releases/2022/07/08/fact-sheet-president-biden-to-sign-executive-order-protecting-access-to-reproduct

Our guest today is Debbie Hudson, business development and account executive at SVMIC (https://www.svmic.com/). Debbie is here to talk about her journey as a healthcare leader, the benefits of mentors, mentoring, and growing a strong network as aspects of career growth. Debbie also discusses her role at the upcoming Medical Practice Excellence: Leaders Conference, which will be held in Boston Oct. 9-12. Debbie and Tracy Bird, president of Medical Practice Advisors, will lead a three-hour workshop on ACMPE Certification Bootcamp, a comprehensive preparation for those seeking to complete their Board Certification through ACMPE. Go to www.mgma.com/events to register today to take advantage of early bird rates. To learn more about board certification through MGMA go to https://www.mgma.com/certification/board-certification/become-acmpe-board-certified?utm_source=google&utm_medium=cpc&utm_campaign=120_acmpe_become_board_certified_feb_2022_dv&utm_id=120_acmpe_become_board_certified+&utm_term=acmpe

In this episode of the MGMA Week in Review podcast, we feature articles on inflation, patient privacy, and solutions for workforce shortages. Sources in this episode: Medical Practices and Inflation -- https://www.mgma.com/stat-070522 HHS issues patient privacy guidance following Dobbs v. Jackson ruling -- https://www.hhs.gov/about/news/2022/06/29/hhs-issues-guidance-to-protect-patient-privacy-in-wake-of-supreme-court-decision-on-roe.html?utm_source=nl-gov-ed-washington-connection-2022-07-07&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGFd4RhBDXq-vQ7_NqvZfwuBr10pvl-jOddBwW8YOxn1H6x5znMsb9uJ2wia3YmKoTubKz89u2Dy1qbFDcr86bT_-g60qx_b3qS4C-FA1eAxA Solutions for Workforce Shortages --https://www.healthleadersmedia.com/clinical-care/top-clinical-leaders-share-solutions-workforce-shortages?utm_source=nl-corp-ch-insights-newsletter-2022-07-05&utm_medium=email&utm_campaign=general-communications&mkt_tok=MTQ0LUFNSi02MzkAAAGFbc2yFhsPib-TopnZnywobf8AhBS6KVo5uFu2Nyr

Our guest today is Ty Allen, founder and CEO of Social Climb. Ty joins us today to talk about technology marketing that works, how to make Google your friend, and why medical practices don’t need to spend blindly on marketing. Sponsor: Social Climb — Are you still asking your patients, “How did you hear about us?” Your great reputation, fantastic website, and amazing advertising campaigns don’t matter if they don’t bring in new patients. If you’re not collecting data on your marketing efforts, you’re wasting your marketing spend. Visit Get.SocialClimb.com/MGMA to learn how SocialClimb’s platform helps you get more patients with data-backed marketing that tracks patients from first touch to a scheduled visit and beyond. And go to www.mgma.com/events to learn about the latest free webinars and other online learning MGMA provides to members and other healthcare professionals. We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to

In this episode of the MGMA Week in Review podcast, we feature articles on rising malpractice premiums, a new cancer care model, and physician burnout. Sources in this episode: Rising Malpractice Premiums -- https://www.mgma.com/data/data-stories/malpractice-premiums-on-the-rise-for-medical-group New Cancer Care Model -- https://www.cms.gov/newsroom/press-releases/biden-administration-announces-new-model-improve-cancer-care-medicare-patients?utm_source=nl-gov-ed-washington-connection-2022-06-30&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGFU3hvp2NPYQ2jJexKb3MVAuJUI4qw__29ldwTI_fzm33UP52DdI-ZfGfH2ypjpDO11I9o-tz4hJFw086L8vn1lZldLB5QzTW4RP4jfa-CsA Fighting Physician Burnout -- https://www.ama-assn.org/practice-management/sustainability/want-help-physicians-thrive-stop-doing-these-6-things-now?mkt_tok=MTQ0LUFNSi02MzkAAAGFScn_1F5jGOGcyhZECPJ8C-1uveeE14BBQIrSXay0cgEXVutdNJ-BSq10-MGOQ5Ch9ow2PIX8S5K88Kf4c87DdEfLbq8XdMXeIQ1ThbR8fQ Additional resources: To keep up with t

In this episode of the MGMA Business Solutions podcast, we’re joined by Dr. Dov Shapiro, managing physician of Associated Pediatric Partners. Dr. Shapiro is here today to talk about how in-office PCR testing has improved his practice efficiency, clinical care, patient satisfaction, and profitability. Thank you to Cepheid for helping design the content of this episode. Cepheid's GeneXpert® System is a flexible platform, providing healthcare professionals with a best-in-class test menu for any setting — from the core lab to near-patient applications. Cepheid is dedicated to improving healthcare by developing, manufacturing, and marketing accurate yet easy-to-use molecular systems and tests. Find out why Cepheid's solutions are a top choice for fast, accurate, and easy diagnostic testing. Visit www.cepheid.com/MGMA to learn more. Sponsors: Thanks to Onsite Women's Health and to MGMA events for sponsoring this week’s show. Onsite Women's Health — Onsite Women’s Health provides healthcare practices and provid

Our guest today is Jessica Ellis-Wilson, CMPE, principal consultant at Practical Management. Jess is an expert in breaking down the barriers of biases in the workplace and in developing successful programs in diversity, equity, and inclusion. One of Jess' goals is for all patients, regardless of their sexual orientation, to have access to competent, inclusive, non-discriminatory physical and mental healthcare. Resources for this episode: • Jessica Ellis-Wilson's website: www.pmalconsulting.com/ • Optum Online Training article: https://www.fiercehealthcare.com/payer/optum-launches-provider-education-program-caring-for-lgbtq-patients • OutCare Health: https://www.outcarehealth.org/ • Optum /Outcare collaboration: https://www.optumhealtheducation.com/health-equity/lgbtq-101-2021#group-tabs-node-course-default4 • The Trevor Project: https://www.thetrevorproject.org/ • The Human Rights Campaign: https://www.hrc.org/ • Compassionomics (www.compassionomics.com/) by Stephen Trzeciak and Anthony Mazzarelli • The

In this episode of the MGMA Week in Review podcast, we feature articles on inflation's impact on medical practices, a Medicare sequester update, and patients and texting. Sources in this episode: Inflation and Medical Practices -- https://www.mgma.com/data/data-stories/mgma-poll-an-almost-universal-financial-pinch-on-m Medicare Sequester -- https://www.cms.gov/outreach-and-educationoutreachffsprovpartprogprovider-partnership-email-archive/2021-12-16-mlnc?mkt_tok=MTQ0LUFNSi02MzkAAAGFL2yhiKBPJY0HOETyGHSs9ishJEqMKigxn1h_X5NgukOYsb1jUXO4UYKe7apBybxdYU08-Ba7IrCrkNY8AIa1JI1jNXGY3b4ltwLlvFzTRw#_Toc90391082?utm_source=nl-gov-ed-washington-connection-2022-06-23&utm_medium=email&utm_campaign=government-affairs MGMA's Medicare Sequester Letter -- https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/february-28,-2022-mgma-and-partner-organizations-u?utm_source=nl-gov-ed-washington-connection-2022-06-23&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkA

In this episode of the MGMA Business Solutions podcast, we’re joined by Dr. Jared Pelo, chief clinical product officer at Nuance Healthcare (www.nuance.com/healthcare.html), where he helps lead the ambient clinical intelligence team. Dr. Pelo discusses the future of artificial intelligence in the healthcare space. Resources for this episode: • www.linkedin.com/in/jared-pelo-b849026/ • https://soundcloud.com/mgmapods/dr-pel-podcast-11121?in=mgmapods/sets/business-solutions&utm_source=clipboard&utm_medium=text&utm_campaign=social_sharing • www.nuance.com/healthcare.html • www.linkedin.com/showcase/nuance-…thcare-solutions Sponsors: Thanks to Onsite Women's Health and to MGMA events for sponsoring this week’s show. Benefits Plus event — As the second-largest expense for most businesses, employee benefits costs impact the financial health of your organization. Gain a competitive advantage by joining MGMA BenefitsPlus for a forward-thinking webinar that addresses cost-containment strategies

Our guest today is Oscar Moreno, market director of physician services at LifePoint Health. Oscar is here as part of our Leadership Insights series to talk about mentors, cognitive biases, and ways of learning, including the wisdom he’s gained from good books. Resources for this episode: • MGMA’s ACMPE Program (mgma.com/certification/americ…lege-of-medical-prac) • MGMA Education Opportunities (mgma.com/events) • Harry Potter (www.wizardingworld.com/) • Brian Tracy (www.briantracy.com/?utm_medium=cpc…NhoCqNkQAvD_BwE) • Atomic Habits (jamesclear.com/atomic-habits) This episode is sponsored by: Nuance — Nuance Dragon Ambient experience, or DAX, captures the patient story securely and accurately to automatically document at the point of care for increased efficiency and patient throughput. Discover how DAX provides a better patient experience and eliminates afterward documentation. Visit www.nuance.com/DAXondemand to see DAX in action and explore how it can transform your organization. Benefits Plus event —

In this episode of the MGMA Week in Review podcast, we feature articles on remote patient monitoring, a telehealth and PHE update, and nurse staffing data. Sources in this episode: Remote Patient Monitoring -- https://mgma.com/data/data-stories/despite-the-rise-in-telehealth-during-the-pandemic Telehealth and PHE -- https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgo.mgma.com%2Fdc%2FkVW7_4H6Qp_cLKQ90qX4c6McbK4ttq8FVerYA0QROtegFTG4bBWlihTDPC9uDKXWE5kOckADSXXZkDP_SV9oo6KWTwfotvlxqJfCEBOqQhsk4TNhWnRdxI3p3npdWiHikHFz4ltiQdBH-Nx9Rqh7IR9l7bzp9Rt7VFn0S7xr99s6w4VDAlx58raaaRtBUlNbhXP5O27OLq1Ch8jRiVr5jIgIhJQvFsoxLLx_8SP2A8TJwZhfq-qAjnqs3UrAFSVmtrfeksPmaj_RxR8s8CKooMzpUNVLPiEwMSr18BJvA1E%3D%2FMTQ0LUFNSi02MzkAAAGFC18P3yIXGsMgCMByFiyFWZENcgPjnyaPFRbDdXbhkS86vhNQ3JBdmx08heApiIcyPIsaNc8%3D&data=05%7C01%7Cdwilliams%40mgma.com%7C2580bf2b579845e9f27a08da4f905707%7C105543933af84a26a3f7c5a86009ea7f%7C0%7C0%7C637909778606793313%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJ

In this episode of the MGMA Business Solutions podcast, we feature healthcare leaders discussing important distinctions in the prescribing workflow that can have a direct impact on three all-too-familiar challenges: medication adherence for patients, burden and burnout for staff, and patient safety. Panelists include: Mike Jordan, MD, FAAP, President/CEO, East Lake Pediatrics, PA (https://www.eastlakepediatrics.com/) Dr. Michael Blackman, Chief Medical Officer at Greenway Health (https://www.greenwayhealth.com/) Nicholas Chambers, Surescripts Senior Product Analyst (https://surescripts.com/) Thanks to Surescripts for helping make this episode possible and for their part in designing the content for the panel discussion. This episode is sponsored by: Nuance — Nuance Dragon Ambient experience, or DAX, captures the patient story securely and accurately to automatically document at the point of care for increased efficiency and patient throughput. Discover how DAX provides a better patient experience and

In this episode of the MGMA Week in Review podcast, we feature articles on value-based care analytics, the step therapy prohibition, and using a people-first strategy as your leadership style. Sources in this episode: Value-based care analytics -- https://www.mgma.com/data/data-stories/getting-a-handle-on-quality-and-value-based-analyt Step Therapy Prohibition Letter -- https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/mgma-and-partner-organizations-urge-cms-to-reinsta?utm_source=nl-gov-ed-washington-connection-2022-06-09&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGE51LZ8kMJLThq3qqXo8CKTTWyI8a0V2AzJqkygSZhf7rkCHHpQxwbKfXCJhDjYke6r5J3NDEGMD7Po0uADKUsknG4t2vk3CEpVHyhaLWMfw A People-first Strategy -- https://www.mgma.com/practice-resources/human-resources/a-people-first-strategy-begins-with-shared-goals-a Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the di

Our guest today is Jim Holder, vice president of employee benefits consulting at Holmes Murphy & Associates. Jim's also the co-creator of MGMA BenefitsPlus. He's here today to talk about strategies around employee benefits and lowering costs at medical practices. Resources for this episode: • Jim Holder on LinkedIn(https://www.linkedin.com/in/holderjim/) • Holmes Murphy on LinkedIn (https://www.linkedin.com/company/holmes-murphy-&-associates/) • MGMA BenefitsPlus (https://www.mgma.com/membership/benefits-plus) This episode is sponsored by: Nuance — Nuance Dragon Ambient experience, or DAX, captures the patient story securely and accurately to automatically document at the point of care for increased efficiency and patient throughput. Discover how DAX provides a better patient experience and eliminates afterward documentation. Visit https://www.nuance.com/healthcare/campaign/demo/on-demand/nuance-dax-in-action-community-health.html?cid=7016T000002LQgsQAG&utm_campaign=NHA-CD-FY22-CHM_DAXDemo_OnD

Our guest today is Blair Bisher, chief operating officer at Sturdy Memorial Hospital, and adjunct professor at Suffolk University, Sawyer Business School. Blair is here today to talk about the strategic planning process and ways to convert a volume-based practice to value. Resources for this episode: • Sturdy Memorial Hospital(https://www.sturdymemorial.org/) • Blair Bisher on LinkedIn (https://www.linkedin.com/in/blairbisher/) • MPE DX Conference (https://mgma.com/events/mpe22-pathways-dx) This episode is sponsored by: Nuance — Nuance Dragon Ambient experience, or DAX, captures the patient story securely and accurately to automatically document at the point of care for increased efficiency and patient throughput. Discover how DAX provides a better patient experience and eliminates afterward documentation. Visit www.nuance.com/healthcare/campai…&utm_source=sales to see DAX in action and explore how DAX can transform your organization. Onsite Women's Health — Onsite Women’s Health provides healthcare

In this episode of the MGMA Week in Review podcast, we feature articles on employee benefits improvements, the MGMA DX conference, and listening skills for leaders. Sources in this episode: Employee benefit improvements-- https://mgma.com/stat-053122 What’s Your Listening Style? -- https://hbr.org/2022/05/whats-your-listening-style?utm_medium=email&utm_source=newsletter_monthly&utm_campaign=leadership_not_activesubs&deliveryName=DM196610 MPE DX Conference -- https://www.mgma.com/events/mpe22-pathways-dx Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550 or visit www.mgma.com/data/data-stories/mgma-stat-overview. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have a story you want to share with us, email us at podcasts@mgma.

Our guest today is Susan Holley, breast radiologist and clinical director for research and development at Onsite Women’s Health. In 2018, just 66.7% of women age 40 and older had received a mammogram in the previous two years, according to CDC research. As providers navigate the challenges of so many missed appointments, what approaches can they take to get patients back on track with their screening mammograms? In this episode, Susan Holley details the importance of annual mammograms. She also shares insights on early detection and creating better efficiencies in annual exam scheduling. Resources for this episode: • Mammography Compliance free webinar (https://mgma.com/events/3-keys-to-improving-mammography-compliance-in-2022) • Onsite Women's Health (https://onsitewomenshealth.com/) • ACOG (https://www.acog.org/) • Susan Komen website (https://www.komen.org/) • CDC breast cancer (https://www.cdc.gov/cancer/breast/index.htm) • 4 opportunities to remove barriers to mammography compliance (https://www.mgm