Mgma Small Talk

Our guest today is Jessica Ellis-Wilson, CMPE, principal consultant at Practical Management. Jess is an expert in breaking down the barriers of biases in the workplace and in developing successful programs in diversity, equity, and inclusion. One of Jess' goals is for all patients, regardless of their sexual orientation, to have access to competent, inclusive, non-discriminatory physical and mental healthcare. Resources for this episode: • Jessica Ellis-Wilson's website: www.pmalconsulting.com/ • Optum Online Training article: https://www.fiercehealthcare.com/payer/optum-launches-provider-education-program-caring-for-lgbtq-patients • OutCare Health: https://www.outcarehealth.org/ • Optum /Outcare collaboration: https://www.optumhealtheducation.com/health-equity/lgbtq-101-2021#group-tabs-node-course-default4 • The Trevor Project: https://www.thetrevorproject.org/ • The Human Rights Campaign: https://www.hrc.org/ • Compassionomics (www.compassionomics.com/) by Stephen Trzeciak and Anthony Mazzarelli • The