Hospitality Property School
Why Hotel Employees Quit & What You Can Do | Ep. #316
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:14:10
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Sinopsis
Employee turnover in the last couple of years has been chaotic, and if it has been happening to you, you are losing money. Here’s why hotel employees quit and how to turn things around.Turnover rates in the hospitality industry have grown in past years, in some sectors up to 70% and this includes the hospitality property sector.Turnover can impact everything from staff morale to a property’s ability to deliver consistent guest experiences, to budget and overall profit margins. While there are many factors that contribute to an employee’s decision to leave, it’s up to property owners and managers to take corrective action. Research has shown that owners, managers, and executives polled believe an improved employee experience is important, only 22% reported that their properties excel in making this a priority.There are hospitality property owners and managers out there who are doing things the way it has always been done because that is the way it has always been done. Over the years, these owners, or managers