Hospitality Property School

No matter the size of your property, you have to think like a CEO, with shareholders, a board of directors and department managers. I’m going to tell you how.As the owner of an independent hotel, resort, inn or bed & breakfasts, you and you alone have manifested any problems or uncomfortable situations that have occurred. Does that sound harsh?Passing blame to or not being supportive of your employees, can develop a disease that can destroy your business and have a negative influence on your life. Your problems don't go away until you take responsibility for them. Alright, you might be thinking "Wait a minute, I thought this episode was about setting up an organizational strategy." The reason for these exercises is that so when you have an organizational strategy in place and have it work, you have to have the right mindset. You have to be able to look at the big picture. Your goal, in setting up an organizational strategy is to develop a business that you could someday sell or turnover to some