Hospitality Property School

Your Right Employee Strategy Mindset | Ep. #208

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Sinopsis

We all know to be successful, you have to have the right mindset but how do you get there? I’ll give you tips you can use.The past number of years has been an interesting study of hospitality property owners in ways of thinking. Many have had a negative mindset due to the dramatic change in the economy and the hospitality property service culture. So, let's look at the downturn of the economy has an example of how we can change our mindset and that of our employees. After the economy started to fall more than a few hospitality properties failed because they did not keep up with the changes. Low occupancy rates caused belt-tightening to save money and often one of the first effects was employee cutbacks. This was understandable, but quite often the staff that remained had to take on added duties, sometimes duties they were unprepared for. I had seen in many cases, were hotel management did not take the time to retrain the remaining staff. This caused a great deal of stress. When your staff are not properly