Hospitality Property School

Are you losing great employees and are not sure why? Employee turnover is costing you money and here is what you need to do to stop it.For the next number of episodes, I will be talking about your employees. From where to for the best to firing those who don’t work out and everything in-between.Turnover rates in the hospitality industry have grown in past years, in some sectors up to 70% and this includes the hospitality property sector.Turnover can impact everything from staff morale to a property’s ability to deliver consistent guest experiences, to budget and overall profit margins. While there are many factors that contribute to an employee’s decision to leave, it’s up to property owners and managers to take corrective action. Research has shown that owners, managers and executives polled believe an improved employee experience is important, only 22% reported that their properties excel in making this a priority.There are hospitality property owners and managers out there who are doing things the way it a