Hospitality Property School

Can you afford the cost of turnover? How do you find great employees? Employees that share your philosophy, will care about your guests, have great attention to detail? In this episode, I will tell you how.If you are the operator of a hotel, resort, inn or bed and breakfast, there is a good chance you have an understanding of the day-to-day operation of your property. In a perfect world, you would clone yourself so you know that everything is done to your satisfaction. Unfortunately, we do not live in a perfect world and you will need help. Depending on the size of your operation, this can be a very time-consuming job.So How Do You Find Great Employees? •Employees that share your philosophy. •Follow your operations manual. •Will care about your guests. •Are willing to bend over backwards when offering service.•And have great attention to detail. To begin with, when advertising a job don’t waste your time interviewing everyone who sends in an application. There is a way to weed out many applicants by using a