Hospitality Property School

No Question - Housekeeping Will Change Post Covid-19 | Ep. #253

Informações:

Sinopsis

Housekeeping will change post COVID-19, and the housekeeping department will be front & centre of the new normal hospitality property experience.Let me explain what I mean.Housekeeping Will Change Post Covid-19 IntroductionTravellers are going to be choosing hospitality property’s that can give them peace of mind by guaranteeing their safety through increased cleanliness procedures.Exactly how these changes will transpire is the debate. Will properties choose to offer a housekeeping opt-out option thereby cutting costs or go full service to maintain strict cleanliness brand standards?On the one hand, a freshly cleaned guest room each and every day has been for decades, a core service for traditional hotels, resorts and bed and breakfast. It has also been a strong persuader for guests, especially at the luxury end where housekeeping becomes a product differentiator in its own right.There is no doubt guests appreciate the housekeeping service as part of a wholly satisfying experience because it is better th