Hospitality Property School

Standing out Post COVID-19 is going to be challenging.Independent hotels, resorts, inns and bed & breakfasts will need to use different methods to make an impression on their guests and here are some methods for you to try.What do I mean by memorable?We have all visited properties that have friendly staff, nice rooms, a good view, and an enjoyable breakfast. There is nothing wrong with this hospitality property and you feel satisfied paying.You get what you paid for.Does this make this hospitality property memorable?I am sorry to tell you, nope!Now, what I have just stated should be the minimum standards every property would strive for, understanding the fact that sometimes a good view might not be possible.What can you do to go the extra step, to make your hospitality property memorable?The possibilities are endless but let’s look at a few.Start from when your guests arrive - make sure your hospitality property is inviting and to do this you need to look at your property from your guest’s perspective:Is