Policing Matters

Policing often involves personal communications between the officer and a variety of other actors including peers, supervisors, citizens, crime victims and offenders, yet development of communication skills receives little attention in the police academy. Emotional intelligence is a key part of being a successful communicator, as well as providing benefits in many areas of your life. On this episode of Policing Matters, host Jim Dudley chats with Dr. Michael Goold and Dr. Obed Magny about the need for agencies to provide training for officers to develop their emotional intelligence skills.   ABOUT OUR GUESTS Dr. Michael Goold retired as a chief of police after 23 years in law enforcement. He served in many capacities including patrol officer, communications center supervisor, corrections watch commander and CSI/detective division assistant commander. His doctoral dissertation examined traumatic stress and 9-1-1 personnel. He is a certified executive coach and certified facilitator in emotional intelligence