Manage To Engage | Businesses Grow When People Do

We’ve already covered non-apologies and the emotional role of shame in the process. Now, we discuss the anatomy of apologies—specifically, the dynamics of a good apology.   This doesn’t include just apologies to others. We also discuss a personal lack of ownership for our own effort and the importance of taking responsibility for our actions when holding ourselves accountable.   The episode is the final one of a three-part series.