Lean Blog Audio

http://leanblog.org/audio53 In my first post about the on-site Kaizen learning experience at Franciscan St. Francis Health, an event I came to call "Kaizen Live," I wrote about some of the initial presentations and discussions from Franciscan leaders. You can also see my tweets from the days.A big part of the 1.5-day event was the three "gemba visits" that took place. Each attendee had the chance to visit pharmacy, endoscopy, and the NICU. I had visited all three departments before (when we shot this series of videos last October) and I focused this time on the NICU, going there all three times. Why did I go three times? Some of it was logistics, as I was the person responsible for getting each group there and I don't know my way around the hospital that well. It was easier to learn one path - how to get to the NICU and back. Since my last visit in October 2014, the NICU movedinto a new physical space (in November). The old unit was the traditional NICU of days past - a big open room with curtains that divi