Lean Blog Audio

A Radical Idea in Healthcare: Refunds for Dissatisfied Customers

Informações:

Sinopsis

I love stories of humility and customer focus in healthcare. Let me share two such stories with you today. Oh, and, I ended up sharing a story of mine that's related and might just recount a few screw ups on my part... but I think I eventually did the right thing. --- Support this podcast: https://anchor.fm/lean-blog-audio/support