Lean Blog Audio
A Radical Idea in Healthcare: Refunds for Dissatisfied Customers
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:08:18
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Sinopsis
I love stories of humility and customer focus in healthcare. Let me share two such stories with you today. Oh, and, I ended up sharing a story of mine that's related and might just recount a few screw ups on my part... but I think I eventually did the right thing. --- Support this podcast: https://anchor.fm/lean-blog-audio/support