Animal Training Academy

3:45 - Ryan asks about Caitlin’s PhD in Evolutionary Biology and Caitlin shares her stories and journey of how positive reinforcement training began for her. 13:35 - Ryan asks how the diverse areas of her knowledge influence and blend into Caitlin’s current work. 17:25 - Caitlin explains with an example how she asks about behaviours using a diagnostic approach when using an online platform. 18:35 - Ryan expands the discussion point in relation to online social platform (Facebook) communities and groups and how to approach conversations when emotions are involved. 20:20 - Caitlin highlights the importance of highlighting the facts but also acknowledging emotions with human connection and empathy, before moving to the questions to assist with training, behaviour and solutions. 23:00 - Caitlin’s simple recipe to help others with behavioural enquiries on social media 25:00 - Caitlin notes the benefit of honest recognition of doing things well, noting courage, bravery and giving compliments to your audience and y