Fintech Impact

Summary:In this 114th episode of Fintech Impact, Jason Pereira, award-winning financial planner, university lecturer, writer, and host interviews Neil Sheehan and Awaad Amir who both work in the roles of Research & Advisory at Celent. Celent is a consultant to large financial and Fortune 500 institutions that deals with how they can better adapt to technological challenges that they are facing. Awaad Amir and Neil Sheehan discuss the uses and developments of voice activation. Episode Highlights: ● 01:15 – Neal Sheehan and Awaad Amir define Celent and how it got started. ● 02:43 – Why was Celent created as an offshoot of Oliver Wyman? ● 04:28 – What kind of developments have they seen arising with voice? ● 08:23 – They discuss some of the obstacles that voice has to overcome still. ● 13:14 – What are some of the use cases for voice? ● 19:22: – How many banks in Canada and the United States are using Virtual assistants? ● 22:50 – Voice accuracy and privacy issues are