Digiday Live
Samsung’s Michael Lawder: 'Human interaction is a gray area' in AI
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:31:50
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Sinopsis
The definition of artificial intelligence and what technology constitutes it remains highly debatable. Michael Lawder, svp of customer care at Samsung Electronics in North America, said AI tech isn't advanced enough yet regardless. Lawder discusses AI's potential, integrating AI into customer service, data privacy and more in the session from the Digiday AI summit.Learn more about your ad choices. Visit megaphone.fm/adchoices
