Compliance Perspectives

By Adam Turteltaub Few people know more about conducting a compliance investigation than Georgina Heasman, Senior Manager, Global Investigations at Booking Holdings and Wendy Evans, Senior Corporate Ethics Investigator, Lockheed Martin.  The two of them are the co-authors of our new book Fundamentals of Investigations:  A Practical Guide  and lead our Fundamentals of Compliance Investigations Workshop. Not wanting to miss out on their expertise, we scheduled two podcasts with them. In this, the first of the two, they share a broad overview of best practices for conducting investigations.  Those include ensuring that even compliance team members not responsible for investigations have at least a fundamental understanding of them. As for the investigation itself, they explain, to go well it begins with the first report.  There has to be a clear line of communication and a culture that encourages employees to come forward. Once you receive that initial contact, it’s important to remember that it tells the s