Scrum Master Toolbox Podcast

Karim Harbott: Why System Design Beats Individual Coaching Every Time Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.   "You can't change people, but you can change the system. Change the environment, not the people." - Karim Harbott   Karim was coaching a distributed team that was struggling with defects appearing constantly during sprints. The developers and testers were at different sites, and communication seemed fractured. But Karim knew from experience that when teams are underperforming, the problem usually isn't the people—it's the system they're working in. He stepped back to examine the broader context, implementing behavior-driven development(BDD) and specification by example to improve clarity through BDD scenarios.  But the defects persisted.  Then, almost by accident, Karim discovered the root cause: the developers and testers were employed by di