T-bone Speaks Dentistry

Have you ever walked past your front desk and thought, "That's not how I would have said that to a patient"? Yeah, me too. I used to get frustrated, but then I realized something important—it's not their fault. It's ours as leaders. If our team doesn’t speak with the same confidence and clarity we do, it’s because we haven’t taught them how.   In this episode, I’m walking you through how to build your Practice Language Playbook—a simple but powerful tool to make sure your entire team communicates with alignment, value, and clarity. When your assistant, front desk, and hygienist all speak the same language (yours), your patients trust you more—and they say yes more often.   I’ll also share some of the exact scripts we use, how we train our team through roleplay, and why your language is one of the most important parts of your leadership. If you want your practice to run smoother, this episode is for you.   Hit play now—and let’s align your team one phrase at a time. Want to connect or g