Scrum Master Toolbox Podcast

When Proactive Help Backfires - A Gen Z Scrum Master's Learning Journey | Irene Castagnotto

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Sinopsis

Irene Castagnotto: When Proactive Help Backfires - A Gen Z Scrum Master's Learning Journey Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Irene shares a valuable lesson about the pitfalls of being overly proactive without proper communication. As a new Scrum Master, she observed Product Owners struggling with role changes and took initiative to help them understand and implement changes. However, she discovered that her well-intentioned proposals weren't aligned with what the POs actually wanted. The key insight: when people don't speak up during your proposals, it often means they're not on board but are avoiding conflict. Irene learned that asking questions and letting others express what changes they're ready for is far more effective than assuming what help is needed. Self-reflection Question: How can you better gauge whether your team is genuinely on board with yo