Mgma Small Talk

In this episode of the MGMA Insights Podcast, Dr. Michael Neal, a practicing optometrist and founder of Build My Team. Dr. Neal shares his transformative approach to healthcare hiring while addressing critical challenges like staff turnover, burnout and creating a high-performing practice culture. Drawing from lessons learned in his own practice and insights from top service industries, he offers practical strategies for medical practice leaders to enhance their hiring process.Key Takeaways:03:20 Hiring Paradigm Shift: Move beyond resume-based hiring to assessment-driven candidate selection10:42 Mindset Matters: Prioritize candidates with a genuine desire to serve and find fulfillment in healthcare13:29 Transferable Hiring Strategies: Approach works across different healthcare specialties and practice types17:09 Burnout Prevention: Strategically building the right team can dramatically reduce practice leader stress18:01 Emotional Impact: Reduce Sunday night anxiety and Monday morning dread through strategic h