Mgma Small Talk

In this episode of the MGMA Insights Podcast, host Daniel Williams joins Mark Noon, a retired US Air Force medical leader and founder of LEADERSHIPTEN to explore leadership challenges amid cultural adaptations in the post-pandemic workplace. With extensive experience coaching healthcare organizations, Mark shares critical leadership strategies for medical practice managers and administrators while offering practical approaches to team development and patient experience.Key Takeaways:[04:12] Career Evolution: Mark transitioned from military medical laboratory work to leadership consulting, demonstrating the importance of adaptability in professional growth[10:00] Leadership Challenges: Four primary leadership challenges identified:CommunicationMotivationDelegationCulture building[12:11] Workplace Flexibility: Embracing remote work requires trust, understanding individual work styles, and creating flexible communication strategies[18:21] Cross-Role Understanding: Implement role-playing exercises to help team me