Mgma Small Talk

In this Ask MGMA episode, hosts Daniel Williams and Cristy Good tackle a question that often trips up medical practices: Can a provider turn away a patient because of the patient’s insurance or the billing method? They lay out the ethical stakes, compliance rules, and legal pitfalls of selective scheduling. Drawing on CMS guidance and professional standards, Cristy outlines fair-billing best practices and share practical tips for leaders who must balance RVU goals with equal access to care.Timestamps: 00:00 – Introduction to the Ask MGMA Podcast 01:20 – Ethics and Billing: Can Providers Refuse Patients? 03:22 – Ethical Concerns and Compliance Implications 04:12 – Official Guidelines on Patient Selection 06:27 – Best Practices for Ethical and Compliant Billing 07:53 – Final Thoughts and ResourcesResources:ASHA Ethical GuidelinesOutsources StrategiesPMC ArticleAdditional Resources:MGMA PlaybooksMGMA EventsMGMA ConsultingMGMA DataDiveMGMA StatMGMA PodcastsEmail us at dwilliams@mgma.com if you would like to appea