Gemba Academy Podcast: Lean Manufacturing | Lean Office | Six Sigma | Toyota Kata | Productivity | Leadership

This week's guest is Bhavana Bartholf. Bhavana is the Global Head of Digital & Sales Strategy at Microsoft and a keynote speaker at this year's AME International Conference. Ron and Bhavana discussed empathy, culture, trust, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn:  The quote Bhavana likes (2:45) The upcoming AME conference (4:03) Bhavana's background (4:38) The importance of empathetic leadership (6:53) Practicing empathy in tough situations (8:49) Some of the lessons she learned from her grandfather (10:50) What culture means to her (15:03) When someone breaks your trust (17:52) How she handles bad days (22:22) The advice she'd give her younger self (26:49) Her final words of wisdom (29:03) Podcast Resources Right Click to Download this Podcast as an MP3 AME Conference - Use Promo Code Gemba15 for 15% off Bhavana on LinkedIn Bhavana on Instagram Bhavana's New Ted Talk What Do You Think? How do you handle