Mgma Small Talk

In this episode of MGMA Insights Podcast, host Daniel Williams sits down with Rob Lawless, founder of Rob's 10k Friends LLC and an upcoming keynote speaker at the MGMA Financial Conference. Rob shares his extraordinary mission to meet 10,000 different people for one hour each, exploring the profound value of human connection. This episode offers medical practice leaders a unique perspective on building meaningful relationships, improving workplace engagement, and understanding the power of intentional interactions.Key Takeaways:The FRIEND Framework for Meaningful Connections:F: Family R: RelationshipsI: Industry (career and education path)E: Entertainment (hobbies outside work)N: NeedsD: Dreams for the futureProblem-Solving Insights for Medical Practice Leaders:Improving Employee Engagement: Rob suggests taking an hour to sit with employees, actively listen, and write their stories back to them. This approach:Forces active listeningCreates a sense of being truly seen and heardPotentially increases talent rete