12 Minute Convos W/ Engel Jones

Michelle, the CEO and founder of Just Think Hospitality, INC. is a highly regarded speaker, leadership expert, facilitator, and coach, drawing upon over 20 years in organizational development and 10 years as a certified executive coach. Her transformative approach integrates leader-as-coach, hospitality, and values-based solutions to upskill and reskill clients, fostering award-winning cultures. With a proven methodology shaped by training over 18,000 front-line team members and 4,000 leaders for 40+ top brands, Michelle helps organizations become the brand and employer of choice in their market. Her collaboration spans diverse industries, from hospitality to healthcare, non-profit and real estate, aligning internal culture initiatives with external brand messaging for accelerated productivity, improved client relations, and innovative solutions. Michelle's expertise lies in her signature programs: Hospitality Accelerator and Leadership Upskilling Sprints. She excels in fostering hospitality mindsets and scal