Lean Blog Audio

Read the blog post During Katie Anderson‘s #JapanStudyTrip this past November, a participant shared an observation with me that resonated deeply: “The biggest challenge is our blame culture. It's easier for people to do nothing because they don't get in trouble. But if they make a mistake, they get punished. And our company is successful enough that there's not a compelling reason for top leaders to change the culture.” This isn't a story from the U.S., but the feeling is universal. A workplace culture where individuals are punished for mistakes–especially when those mistakes have systemic causes–is a significant barrier to progress. It's a global challenge, and addressing it requires rethinking how we approach leadership and learning.