Inside Aesthetics

Episode 195 hosts Dr Kate Jameson, a Cosmetic Physician from Perth, Western Australia.  Kate originally trained in Emergency Medicine before specialising as a GP. In 2018 her founded 'Youthlab' with her husband, now a leading aesthetic clinic. Over the past 4 years Youthlab now has grown to three clinics and there are future plans to expand even futher by moving inter-state. In Chapter 5 of 'The Business of Injecting' episodes, we get an insight into how one of Australia's leading boutique clinics was created and then scaled.  We explore:    - Kate's background & pathway into injecting  - Insight into the injectables market in Western Australia   - The challenges of transistioning from General Practice to being a business owner?   - How the brand 'YouthLab' came about  - The Youthlab business plan  - How to provide a 5 star customer service - The injectable patient journey - How Youthlab onboard staff and develop a culture amongst their team - How to motivate & incentivise staff - What servi