Mgma Small Talk

Welcome to the MGMA Insights Podcast, where we bring expert insights to help medical practice leaders and MGMA members navigate the challenges of the healthcare industry. I’m Daniel Williams, your host and Senior Editor at MGMA. Today, we have a returning guest, healthcare consultant and author Owen Dahl. Owen’s latest book, Humanizing Lean Leadership in Healthcare, published by MGMA, is the focal point of this episode. We’ll discuss how Lean principles can be adapted to foster a human-centric approach in medical practices, tackling staff engagement, efficiency, and patient outcomes.Key Topics Covered:The motivation behind Humanizing Lean Leadership in Healthcare and how it fills a content gap in Lean literature.How organizations can integrate Lean tools while keeping a strong focus on culture and human engagement.The parallels between Lean implementation and adapting to AI in the workplace.Practical examples of culture-driven success in medical practices using Lean principles.Details about Owen Dahl’s Lean S