Culture Builders

In this video, we explore a powerful moment of transformation during a two-day leadership retreat, where a CEO and his team confront the challenges and rewards of giving honest feedback. On the second day, as team members provided feedback to one another, tensions rose when one member faced critical feedback that had previously gone unspoken. With guidance, the team learned to “speak truth with kindness,” helping to create a culture where constructive feedback is both valued and normalized. Join us as we unpack this breakthrough moment and explore three essential keys to effective feedback: View feedback as a learning opportunity for yourself. Ask genuine, open-ended questions. Separate facts from judgments. Feedback done right fosters growth, trust, and resilience—keys to building a high-performing team. Whether you're leading a team or working to improve team dynamics, these principles will help you create an environment where everyone can learn and grow together.