Policing Matters

Emotional intelligence (EQ) is increasingly recognized as an essential skill in policing, transforming how officers interact with their communities, manage high-pressure situations, and take care of their mental health. At its core, emotional intelligence is the ability to understand, manage and effectively express one’s emotions while navigating interpersonal relationships. For law enforcement, this skill can make the difference between de-escalating a tense encounter and letting it spiral into conflict. By improving self-awareness, social awareness and relationship management, emotional intelligence training is helping officers make better decisions under stress, communicate more effectively with their teams and the public, and improve overall well-being on and off the job. In this episode of the Policing Matters podcast, host Jim Dudley interviews Gregory Campbell, Ph.D., a federal law enforcement veteran and emotional intelligence expert, about the profound impact emotional intelligence can have on polici