Money Box

Energy costs: your questions answered

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Sinopsis

This week, energy analysts Cornwall Insight predicted that the already record breaking price for energy will rise further and the annual cost for a typical household would be £2880, which is £900 more than it is now. The Chancellor has promised more help but the questions we've received recently show that many listeners are still not clear about exactly what they will get and when. Our reporter Dan Whitworth finds investigates how it will work for people who live in park homes or pay their utility bill direct to their landlord.Some vulnerable people are being excluded from using their own money to shop online, as a result of new procedures imposed across the banking industry in March. We speak to UK Finance about what the banks are doing to make new anti-fraud features usable by people who are disabled, getting old, or don't have a mobile phone signal.New figures from HMRC have revealed that 61% of eligible families are not claiming tax-free childcare, missing out on billions of pounds in savings. It comes as