Mgma Small Talk

In this episode of the MGMA Member Spotlight Podcast, host Daniel Williams sits down with Tracy Schwartz, the Vice President of Operations at Ascension Medical Group in Texas. Tracy shares her healthcare career journey, from starting as a medical assistant to rising through the ranks and becoming a key leader. Schwartz discusses the unique challenges the healthcare industry faces and the strategies Ascension Medical Group is implementing to not only address these issues but also retain top talent.Key Takeaways:Tracy Schwartz's career progression from medical assistant to VP of Operations at Ascension Medical GroupThe importance of work-life balance, flexibility, and understanding employee needs in the healthcare industryReasons for employee turnover, including people leaving for non-healthcare jobs and the impact of the COVID-19 pandemicAscension Medical Group's approach to improving the onboarding process and supporting new hiresThe focus on leadership development as a critical factor in retaining associates