Mgma Small Talk

We welcome Blake Hendrickson to the MGMA Member Spotlight podcast. Blake has his MBA, FACMPE, and PhD. He is Assistant Professor at Austin Peay State University where he is Program Director of the MHA Program. Blake discusses his career journey in healthcare, from working in urgent care to consulting to becoming an assistant professor. He shares thoughts about conducting research on nursing retention and patient satisfaction, and offers suggestions for improving retention through empowering clinicians and embracing technology. Resources: Blake on LinkedIn: https://www.linkedin.com/in/blakehendricksonmbafacmpe/ Blake at Austin Peay: https://www.apsu.edu/hhp/graduate-degrees/master-healthcare-administration/faculty.php FACMPE Program: https://www.mgma.com/apply-for-fellowship SPONSOR: PDS (Practice Data Solutions): Unlock the full potential of your healthcare data with Practical Data Solutions! Benchmarks take on new meaning when blended with Key Performance Indicators like Expense, Productivity, Scheduli