Supply Chain Radio

A Galaxy Of Trouble: Product Recalls In An Always Online World

Informações:

Sinopsis

The newly launched Galaxy Note 7 left several customers burned and Samsung's reputation in flames after a manufacturing flaw in some of the devices led to a number of batteries catching on fire. The incident led to a recall of about 1 million of Samsung's flagship smartphone. We explore how incidents like this affect the global supply chain in a world where social media and instant access means news travels fast.