Working With Humans

Happiness and Humans Host Matt Phelan Interviews Global head of Diversity and Inclusion and Belonging at ISS on the importance of employees feeling listened to. When we express a thought or feeling it is important to us that our views are heard. This is a subtle, yet critical, experience that helps us understand our impact on the world. Not being listened to is a form of sensory deprivation that is emotionally destabilising and can make us feel unsure about who we are and whether we are important.