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Live Chat Plugin (http://codecanyon.net/item/wordpress-live-chat-plugin/3952877?ref=jammindave) If you are looking for a live chat system without the monthly fee, then you might be interested in the Wordpress Plugin call (creatively enough) Wordpress Live Chat. Install on your own WordPress and start to use it Very clean code Cute skin (fully customizable) Create your own operators Chat logs, of course ;) More than one operators can reply the same user’s question Visitors can fill out contact form when all operators are offline Notification emails when visitor logs in chat (added in 1.4) It's $15 (one time fee) (http://codecanyon.net/item/wordpress-live-chat-plugin/3952877?ref=jammindave) . Request & Feedback Plugin This plugin is made from the same people who make the Live Chat plugin (so you have some of the same features). Install on your own WordPress and start to use it Cute skin (fully customizable) You may customize the display of the Feedback. You may either make