Banking Transformed with Jim Marous

Businesses are becoming big business in banking. Unfortunately, most businesses have trouble getting fast and flexible financing. Founded in 2013, OakNorth is a fintech bank that focuses on making loans to small- to medium-sized businesses in the U.K. Beyond launching a neobank, OakNorth has also created lending technology for other financial institutions that delivers credit decisions up to ten times faster than traditional models. We are very fortunate to have Jackson Hull, COO of OakNorth on the Banking Transformed podcast. He will discuss the origin of OakNorth and how this fintech has grown to be one of the most valuable neobanks in the world. This episode of Banking Transformed is sponsored by mParticle.  mParticle believes that better decisions start with better data. Cleanse, visualize, and connect your customer data from any source or system to any API. Better data, better decisions, better outcomes. Visit mparticle.com for more.

The pandemic represented a tipping point for financial institutions, forcing them to accelerate digital transformation, rethink business models, and illustrate a level of empathy for employees, customers, and communities. Innovation has taken center stage, with an imperative for enhanced customer experiences driven by automation and technology. We are very fortunate to have Michael Abbott, senior managing director and global banking lead for Accenture on the Banking Transformed podcast. He will discuss the top retail banking trends for 2022 and share ways organizations must become future-ready. 

The need for quick innovation is greater than ever, with advanced, cost-effective solutions needed by legacy banking organizations to keep pace with a fast-moving digital landscape. One option is to deploy white label banking solutions in partnerships with third parties. By using application program interfaces (APIs), banks and credit unions can quickly respond to new challenges, such as Buy Now, Pay Later. On today’s Banking Transformed show, we have Tushar Srivastava, co-founder and CEO of Skeps. He discusses how traditional financial institutions can use third parties to outperform traditional product development processes. This episode of Banking Transformed is sponsored by Skeps Skeps is the next-gen POS financing platform that is accelerating financial institutions entrance into the BNPL space. Our cloud based modular suite of products enables banks and fintechs to develop and deploy new or existing products quickly and easily at the point of sale. By creating a true end to end platform, banks and

While government intervention in response to the COVID-19 pandemic helped many people improve their financial situations, most people in the United States continue to struggle with their financial health. The question becomes whether policymakers, financial services providers, employers, healthcare providers, and other stakeholders will take advantage of opportunity to create policies and solutions that support the long-term expansion of financial wellbeing for all. Our guest on the Banking Transformed podcast is Jennifer Tescher, Founder & CEO of the Financial Health Network. She discusses the changes to financial wellbeing that have occurred since the pandemic, while also presenting several warnings. This episode of Banking Transformed is sponsored by FIS.  GoCart recognizes email addresses and lets consumers pay quickly anywhere – with no passwords and no long forms. Consumers can pay faster for anything – even things they wouldn’t expect like healthcare, processional services, and more. GoCart goes be

Digital payment adoption and use has surged around the world. As a result, prioritizing payments innovation is a critical area of focus for banks, credit unions, merchants and those organizations that provide core systems support. Consumers want to choose how they transact, making it critical for financial institutions of all sizes to provide payment options that are fast, secure and easy to use. But how does a credit union or bank stay ahead of the curve? On today’s Banking Transformed show, we have Ashleigh DePopas, Co-founder and General Manager of GoCart - FIS Impact Labs' first funded venture. She will discuss the innovation process at FIS and the impact payments innovation has on the success of clients and the marketplace. This episode of Banking Transformed is sponsored by FIS.   GoCart recognizes email addresses and lets consumers pay quickly anywhere – with no passwords and no long forms. Consumers can pay faster for anything – even things they wouldn’t expect like healthcare, processional servic

More than one million immigrants arrive in the U.S. every year, and it is predicted that immigration will drive 82% of new population growth by 2050. Yet, the lack of domestic credit history limits access to financial services, housing and even employment. Award-winning fintech Nova Credit helps newcomers and other global citizens apply for financial services using their credit history from countries around the world, providing access to the products and services most of us take for granted. We are very fortunate to have Misha Esipov, Co-Founder & CEO at Nova Credit on the Banking Transformed podcast. He will discuss the origination of this innovative service and the growth that has been achieved since Nova Credit’s founding. This episode of Banking Transformed is sponsored by FIS.  GoCart recognizes email addresses and lets consumers pay quickly anywhere – with no passwords and no long forms. Consumers can pay faster for anything – even things they wouldn’t expect like healthcare, processional services, a

The future of payments includes a world where consumers and businesses can move funds to anywhere in the world, instantaneously, 24/7/365, with full transparency, privacy, and security. While there is agreement on the desired outcome, there are multiple paths to achieve this goal, leveraging varied payment rails, artificial intelligence, blockchain technologies and even digital currencies. We are very fortunate to have Luke Gebb, executive vice president of Amex Digital Labs on the Banking Transformed podcast. He discusses the massive changes that have occurred in the payments marketplace since the pandemic and the ways Amex has responded to these changes. This episode of Banking Transformed is sponsored by FIS.  GoCart recognizes email addresses and lets consumers pay quickly anywhere – with no passwords and no long forms. Consumers can pay faster for anything – even things they wouldn’t expect like healthcare, processional services, and more. GoCart goes beyond online checkout and allows consumers to pay

There has never been a more exciting time to leverage customer insight, technology, and an innovation culture to drive improved customer experiences in banking. But how does one of the largest financial institutions in the world combine strategy and execution at a time of massive industry disruption? Chase is at the forefront of emerging technologies in retail banking and the use of these technologies to drive product development and digital engagement. The question is whether size and scale provide an advantage or create new challenges? We are joined by Rohan Amin, Chief Product Officer and Gill Haus, Chief Information Officer of Chase on the Banking Transformed Podcast. They discuss the acceleration of change that has occurred in the past two years and the ways Chase has navigated the pandemic. This episode of Banking Transformed is sponsored by FIS.  GoCart recognizes email addresses and lets consumers pay quickly anywhere – with no passwords and no long forms. Consumers can pay faster for anything –

During the holidays, we are sharing our most popular podcasts we did in 2021 that set the stage for 2022. In this Banking Transformed podcast from last February, we interviewed Pinar Ozcan. Pinar is the Professor of Entrepreneurship and Innovation at the Saïd Business School at Oxford University. She is also the academic director of the Oxford Future of Finance and Technology Initiative at Oxford. Pinar discusses how open banking is a catalyst for reinvention in the banking sector. By redefining the way data is collected and shared, open banking puts the customer at the center of the relationship while lowering the barrier to entry into the financial sector. This Episode of Banking Transformed is Sponsored by Microsoft: See how Microsoft can help to unlock new opportunities at speed through innovative business models, deliver differentiated customer experiences across channels, products and services, and redefine new ways of working. More at Microsoft.com/financialservices

As we enter the holidays, we are sharing our most popular podcasts we did in 2021 that do a great job of setting the stage for 2022. In this Banking Transformed podcast from last April, we interviewed Dominic Venturo, senior executive vice president and chief digital officer at U.S. Bank. Dom shares ways that US Bank leverages innovation and modern technologies to improve customer experiences, increase efficiencies, and compete with fintech and big tech competition. More importantly, he discusses how important leadership and culture are to the success of digital transformation at banks and credit unions. This Episode of Banking Transformed is Sponsored by Microsoft: See how Microsoft can help to unlock new opportunities at speed through innovative business models, deliver differentiated customer experiences across channels, products and services, and redefine new ways of working. More at Microsoft.com/financialservices

The importance of using data, analytics and advanced marketing technologies has never been greater. Consumers expect their financial institutions to know them, look out for them and reward them. Unfortunately, few organizations are adept at using data for contextual engagement. Now, more than ever, banks and credit unions must leverage the insights they have to create better experiences. We are very fortunate to have Sarah Welch, Managing Director & Head of Marketing Solutions, Curinos on the Banking Transformed podcast. We will discuss how the advances in the latest technologies, coupled with data, analytics and applied insights is transforming financial marketing. This episode of Banking Transformed is sponsored by Curinos Marketing optimization suffers from a “rules” problem, forcing campaigns down a path to the one “right” answer. Amplero, an AI message optimization engine, breaks you free. The patented technology adds an “always-on” experimentation layer to your tech stack to make the most out of eve

Over the past 20 months, we have experienced personal and business transformation that has impacted every aspect of our lives. With change happening faster than ever, we are about to experience a radical new future that we have yet to fully understand. In financial services, successful firms will be those that can leverage data, algorithms, and human talent to both sidestep industry boundaries and creatively meet customer expanding expectations. I am excited to have Mike Walsh on the Banking Transformed show for the second time. As a futurist, speaker & author of 'The Algorithmic Leader,' Mike is going to share his thoughts on how leaders must prepare for a future that is still being defined.

As the competitive marketplace in financial services expands and diversifies globally, it is more critical than ever for organizations to drive innovation and differentiation. But, innovation and differentiation requires an openness to change, a high level of engagement from all levels, and the use of data, applied analytics, new technologies and skillsets that many banks and credit unions lack. We are very fortunate to have Jason Henrichs and JP Nicols, co-founders of Fintech Forge and the Alloy Labs Alliance on the Banking Transformed show today. We discuss how innovation is not about the ‘next big thing', but about creating value across the entire customer journey.

To differentiate product and service offerings going forward, legacy financial institutions must focus on building a distribution network that combines the qualities of human interaction with the power of new technologies. The design and utilization of physical branch spaces must also be rethought for a future where the efficiency and effectiveness of branches must be maximized. Our guest on the Banking Transformed podcast is Jeff Klump, President of K4 Architecture + Design. We discuss the transformation of branch banking in an increasingly digital world and how to differentiate the branch experience. This episode of Banking Transformed is sponsored by K4 Architecture + Design K4 is full-service design, marketing & branding firm. Their integrated team is made up of Architecture, Interior & Graphic Design, Construction, Marketing and Branding professionals that brand, design, build, and remodel commercial buildings with a particular focus in the financial sector. They are proud to share their financial

The X1 credit card harnesses the power of technology to offer higher credit limits, an aggressive rewards program, and unique automated features driven by a mobile app. Created by Twitter alums Deepak Rao and Siddharth Batra, and supported by PayPal co-founder Max Levchin and Instagram’s former head of product, Kevin Weil, the X1 card targets younger consumers who want a tech-savvy, elegantly designed stainless steel card. At introduction, there was a 350,000 person waitlist for the card. I’m excited to have Siddharth Batra, co-founder of X1 Card on the Banking Transformed podcast. He discusses the strategy behind introducing a new credit card to an underserved segment and the potential for growth beyond payments. This episode of Banking Transformed is sponsored by FIS. GoCart recognizes email addresses and lets consumers pay quickly anywhere – with no passwords and no long forms. Consumers can pay faster for anything – even things they wouldn’t expect like healthcare, processional services, and more. GoC

The importance of a digital banking platform that is flexible, powerful and affordable has never been more important. Banking organizations of all sizes are partnering with solution providers that can help them catch up with a marketplace that has never moved faster. Financial institutions must find solutions that are built for banking, can be deployed quickly, and can be scaled in a manner that allows for building new products and services at digital speed. Our guest on the Banking Transformed Podcast is Michael Coghlan, founder and CEO of BrightFi. We discuss how BrightFi partners with regional and community banks to deliver affordable, cloud-based technology-enabled financial solutions. This episode of Banking Transformed is sponsored by BrightFi BrightFi’s mission is to build stronger communities through better banking by delivering financial technology and operations solutions to community banks and credit unions. Our solution is a ready-to-deploy digital banking infrastructure that is low-cost and

In March of 2021, Square Financial Services officially launched its bank after receiving its Industrial Loan Company license from the FDIC a year prior. The Salt Lake City-based bank, is owned by Square, a fintech worth more than all but four US banks according to the KBW Bank Index. Square Financial Services will offer banking services like deposits and other products, initially to service a nationwide market of small businesses, many that already operate on the Square payment processing platform. I’m excited to have Square Financial Services CEO, Lewis Goodwin on the Banking Transformed podcast. He discusses the strategy behind building a bank to serve small businesses and the challenges facing fintech players in North America. This episode of Banking Transformed is sponsored by FIS. GoCart recognizes email addresses and lets consumers pay quickly anywhere – with no passwords and no long forms. Consumers can pay faster for anything – even things they wouldn’t expect like healthcare, processional services,

Every financial institution must evaluate how to adapt technology strategies to support business change, operational resiliency and digital response. More than ever, the ability to innovate at speed and scale has become a core competitive requirement. In this year’s Digital Banking Report, 'Innovation in Retail Banking 2021', sponsored by Infosys Finacle and Efma, it was found that innovation is beginning to take center stage at many financial institutions. Our guests on the Banking Transformed podcast are Sanat Rao, CEO of Infosys Finacle and Miguel Rio-Tinto, Group CIO and CDO at Emirates NBD. We will discuss the increase in innovation and digital transformation maturity at financial institutions and what still needs to be done. This episode of Banking Transformed is sponsored by FIS. GoCart recognizes email addresses and lets consumers pay quickly anywhere – with no passwords and no long forms. Consumers can pay faster for anything – even things they wouldn’t expect like healthcare, processional services

Most core banking operations run on aging platforms that were deployed in the 1980s and 1990s. These platforms are either homegrown or heavily customized since their origination. The needs of the digital consumer and functionality required by banks going forward require solutions that enable and support the digital transformation journey of financial institutions that are endeavoring to become future-ready. Our guest on the Banking Transformed Podcast is Michael Haney, Head of Digital Core at Technisys. We will discuss the steps needed to modernize current core platforms and how firms are implementing these solutions. This episode of Banking Transformed is sponsored by Technisys Technisys is the next-gen digital banking platform that redefines the customer experience. Our unique end-to-end digital backbone enables financial institutions to create and deliver financial products, dynamically, at every customer touchpoint. Giving banks and fintechs the agility to tailor offerings that become integral to a cust

Recent events have put a spotlight on the urgent need for financial institutions to advance financial inclusion initiatives. Beyond responding to recent regulatory developments to provide economic opportunities to underserved and unserved sectors, there also a strong business case for banks and credit unions to align purpose and profits. That said, is the banking industry doing more than simply talking about meeting the needs of the underserved market? We are joined on the Banking Transformed podcast by Courtney Davis, Banking Principal at Deloitte. We discuss the strategic business imperatives that serve the greater good through financial inclusion, and the progress being made by the banking industry. This episode of Banking Transformed is sponsored by FIS.  GoCart recognizes email addresses and lets consumers pay quickly anywhere – with no passwords and no long forms. Consumers can pay faster for anything – even things they wouldn’t expect like healthcare, processional services, and more. GoCart goes beyo