Money Box

It’s December, a time of year when there’s pressure to say yes to every night out, buy the perfect presents and spend without really thinking. All that can lead to snap decisions we later regret, whilst for others, impulse spending can be a real issue all year round.In this programme, Felicity Hannah discusses the psychology behind impulse buying, why do we do it, what are the triggers, and who is impacted most?We hear from one mum whose impulse spending led to her falling deep in debt and turning to Buy Now Pay Later to pay for the basics, and give advice on where you can get help.Joining Felicity is Dr Pragya Agarwal, who is a behaviour and data scientist and author, and Vikki Brownridge, chief executive of the debt support charity StepChange.If you've been affected by the topics raised in this programme, details of organisations offering help and support with debt, hardship or homelessness are available at bbc.co.uk/actionline, or you can call for free at any time to hear recorded information on 08000 159

New research suggests there are 6 million children across the UK living in fuel poverty, according to the charity National Energy Action. It defines fuel poverty as when a household has to spend at least 10% of its income to keep their home warm. It says the impact on children of living in a home which parents and carers struggle to keep warm can be significant. We'll hear more about what it would like to see change and discuss how the government and suppliers already help those struggling with bills.Of all the Budget measures perhaps the most misunderstood is the plan to restrict what is called salary sacrifice - giving up some of your pay so your employer can use that money to boost your pension. It won't actually happen until April 2029 but many Money Box listeners have been getting touch with questions. We'll take a look at those.How to keep Christmas costs low, as a debt charity finds thousands of people used its website for help on Christmas Day.And how tax relief for people who are asked to work from

How much do we really understand about our pay?From frozen tax thresholds to salary sacrifice and minimum wage increases, a number of changes made in the Chancellor's budget might have left you looking a bit more closely at your payslip.So, what do all those figures mean, what is your employer legally obliged to provide and what can you do if you think your pay is wrong?Joining Felicity Hannah to answer your questions and comments this week is Dr Hilary Ingham, Professor of Economics at Lancaster University, Funmi Olufunwa, a Personal Finance Expert and financial educator and Kevin Rowan, Director of Dispute Resolution from ACAS the Advisory, Conciliation and Arbitration Service.Presenter: Felicity Hannah Producers: Helen Ledwick and Sarah Rogers Editor: Jess Quayle Senior News Editor: Sara Wadeson(This episode was first broadcast at 3pm on Wednesday 3rd December 2025).

The Chancellor announced dozens of changes in the Budget that will affect the money in your pocket from wages and energy bills to savings. Many of them won't happen for some time - years in some cases - so we look at the more imminent tax changes. That will include the freezing of tax thresholds that will see higher taxes for many and changes to the Cash ISA limits.A "bewildering system" of benefits - that's how the author of a new report has described the plight of tens of thousands of unpaid carers who were thrown into debt because of the overpayment of Carer's Allowance. This week an independent review was published that's been a year in the making. It started because carers had been working but had unwittingly slipped over the amount they're able to earn before losing their Carer's Allowance - a payment they're entitled to if they care for someone for over 35 hours a week, leaving them in debt to the government. Paul Lewis interviews the author of the report Liz Sayce, who has told Money Box the governmen

For months we’ve heard speculation about what the Autumn Budget might bring - now we know. The Chancellor has delivered her statement, setting out plans for taxes, benefits, and spending. But what does it mean for your money? Our panel of experts break down the key announcements and explain how they could affect you. Felicity Hannah is joined by David Dodgson, a partner at the independent financial advisors, The Private Office; Helen Thornley, a tax expert from the Association of Taxation Technicians; and Sarah Pennells, a consumer finance specialist for the mutual life and pensions company, Royal London. Presenter: Felicity Hannah Producer: Helen Ledwick Researcher: Eimear Devlin Editor: Jess Quayle Senior News Editor: Sara Wadeson(This episode was first broadcast at 3pm on Radio 4 on the 26th of November 2025).

Money Box takes a special look at how victims of fraud are treated by those supposed to help them in the weeks and months afterwards. How are they helped in their fight for justice by the police, their banks and the courts? Or are they all too often left struggling to deal with both the financial and mental impact on their own? We also hear how a small regional charity in the UK has partnered with police to be there for victims when the spotlight of the original crime has faded.Parents who lost their child benefit because HMRC wrongly believed they had left the country deserved better treatment according to a senior MP. Dame Meg Hillier, the chair of the Treasury Select Committee, made the comments after the tax office stripped payments from almost 24,000 families after it used travel data to conclude they had left the UK permanently. As we previously reported, some of those people had simply been on holiday. HMRC says it took swift action and that, where there was evidence that customers had continued UK emp

A record number of households across England and Wales are now getting social tariffs from water suppliers to help cut their bills. Two million households now get support according to a new report from the Consumer Council for Water, which is up by 22% on last year. It comes as nearly 3 million are now in debt to water companies, owing an average of £744. What's behind that rise?If you're a recent graduate - or you know one - then you're probably already aware of how tough the jobs market can be right now. Several recent reports show finding work with a new degree has got harder in recent years. We'll look at what help there is for graduates.New data shows that hundreds of thousands of former students are eligible for nearly £100 million pounds worth of refunds on their loans. How can you apply?And how can banks do more to support people with learning disabilities?Presenter: Felicity Hannah Reporters: Dan Whitworth and Eimear Devlin Editor: Jess Quayle Senior News Editor: Sara Wadeson(First broadcast on

MPs on the Treasury Select Committee are seeking answers from HMRC after thousands of parents have had their child benefit stopped because they took a holiday abroad. The mistakes happened during a fraud crackdown on people emigrating from the UK but still claiming the benefit for their children. Now, among all the financial pressures of recent years the costs faced by parents for school trips has continued to go up. And it's not just a cause for concern for parents, but also for school governors. The body which represents them in England, the National Governance Association, has told Money Box that schools should try to help parents with these costs to ease the growing financial pressures many feel. Plus, a big change is underway aimed at helping victims of domestic violence in financial trouble. And we continue to look at Budget issues raised by listeners. This week it’s potential changes to council tax. Speculation suggests that the two highest bands, and the way bands are decided, could be subject to cha

Thousands of people who've paid millions of pounds into an insurance plan they thought would cover their funeral costs face getting nothing in return. The insurer has told them their policies are being cancelled. Some had paid into the plan through their credit union for decades expecting a cash payment to go to their families when they died. But the cover will now come to an end as the insurer says a clause in the contract allows it to pull the plug with 30 days’ notice and give its customers - a number of whom are in their 80s - nothing.Now you might think receiving one tax demand a year is more than enough, but if you happen to be subjected to a so-called 'Simple Assessment' by HMRC you may well just have received a second one. HMRC have confirmed that they have started either issuing – or updating previously issued – Simple Assessments to include savings interest from 2024-25. But some tax advisors are concerned that people who paid their first bill covering earnings - back in the summer - could easil

Inflation may not be in double digits anymore, but it is still almost double the Bank of England's target. That means prices are rising twice as fast as they should be. So we might have come through the cost of living crisis - but many people are still feeling its impact.Today we're asking: how are you beating the squeeze? And, in this week of trick or treating, how are you making sure you can still afford the treats? Presenter FELICITY HANNAH is joined by expert guests NEIL BELLAMY, consumer insights director at the market research firm NIQ, LISA WEBB, senior lawyer at the consumer champion Which? and the consumer journalist, HARRY WALLOP. Presenter: Felicity Hannah Producer: Catherine Lund, James Graham Editors: Jess Quayle, Craig Henderson Senior News Editor; Sara Wadeson (This episode was first broadcast at 3pm on Radio 4 on Wednesday 29th October).

Lawyers acting for victims of the infected blood scandal have written to the Chancellor demanding urgent action to avoid families and loved ones having to pay £100,000s in tax. The government has previously said compensation payments would not be subject to Inheritance Tax. But with around 3,000 victims having already died they say a change in the rules is needed to avoid their loved ones facing huge tax bills. The Treasury says it's "considering" the issue and a decision will be made at the Budget.Plans to reform standing charges for gas and electricity "will not work" and should be scrapped, the trade body for the energy industry Energy UK has told Money Box. Standing charges are the fixed daily cost that households pay just to be connect to electricity or gas supply. They rose sharply this month to an average £320 a year - more than £6 a week - a cost you must pay before you turn on a light or cook your dinner. Suppliers say they cover the cost of providing and maintaining the supply. However, the energy

For some it's the dream, for others it's the plan, for most it's an effort. On this programme we look at buying a first home. It's rarely easy but plenty of people are making the jump. The property site Zoopla says first time buyers accounted for 40% of sales in the first half of the year.But the picture can be so different depending on where you live and how much family support you can tap into. We'll hear from those who've just bought as well as others struggling to make it work because their salaries are out of step with prices.Felicity Hannah is joined by Richard Donnell who heads the research and insights team at the property website Zoopla and Jane King a mortgage adviser at the firm, Ash Ridge.Presenter: Felicity Hannah Producers: James Graham Editor: Jess Quayle Senior News Editor: Sara Wadeson (This episode was first broadcast at 3pm on Radio 4 on Wednesday the 22nd October 2025).

The Chartered Trading Standards Institute is warning people to keep a close eye on their bank and credit card accounts after thousands of unsuspecting shoppers have said they're having money taken without their knowledge. Individual payments are usually quite low, but if not spotted, they can quickly start to add up. Trading Standards say it's "outrageous" these payments are being taken without explicit consent. How can you spot and stop these payments?Two thirds of first time buyers are overpaying their mortgage and one in six hope to be mortgage free by the time they're 40 according to a report from TSB. Is it the same for other mortgage holders and what should you think about if you're considering overpaying on your mortgage?More than half of adults in the UK do not have a will. So if they die they will have no say in how their money, property, and possessions are distributed. WillAid, where solicitors all over the UK make free wills and suggest a donation to charity in exchange. How does it all work and w

The government wants more young people to be offered "gold standard apprenticeships". The plan was unveiled at the Labour party conference as the Prime Minister ditched the ambition for half of young people to go to university.So we're looking at the financial side of apprenticeships, from how much they pay to what they can mean for a family's finances. Felicity Hannah is joined by Ben Rowland, the author of Understanding Apprenticeships and also the chief executive of the Association of Employment and Learning Providers, a trade body for organisations that train apprentices. And also Rachel Kayes, community manager for the Association of Apprentices, an apprentice support body with around 50,000 members.Presenter: Felicity Hannah Producers: James Graham Editor: Jess Quayle(This episode was first broadcast at 3pm on Radio 4 on the 15th of October 2025).

The Chancellor wants more people to invest in shares, UK companies and infrastructure projects in a bid to boost growth in the economy. Rachel Reeves argued in her recent Mansion House speech that it would make people better off, but this kind of investment involves risk and is making some people nervous. We put those concerns to Treasury Minister Lucy Rigby.When is the best time to start a pension? Around 45,000 parents and grandparents seem to think saving should start when you're born. Figures from HMRC show nearly £80 million was invested in private pensions for children in 2022/23 that's up 15%. And the buyers of around 14 million cars who were deceived or misled about the commission paid to the dealer when they took out a car loan are set to receive an average payout of £700 for each deal. That estimate came from the Financial Conduct Authority this week when it set out details of a plan to compensate them, but it's less than the 'up-to-£950' it had suggested just a few months ago.Presenter: Paul Lewi

Money Box Live hits the road and heads to the heart of the City of London for this special programme on investing. We're live at the London Stock Exchange to look at the basics and weigh up the different options.According to the Financial Conduct Authority, about a third of adults had some sort of investment last year, but Chancellor Rachel Reeves wants savers to put more money into investments, arguing it will bring better returns and help boost the economy. But is it really for everyone? And how do you actually do it?Felicity Hannah is joined by Julia Sage-Bell, senior policy advisor at the Personal Investment Management and Financial Advice Association (PIMFA), Philippa Hann, chief executive of financial advice firm Paradigm Morton and Louise Claro, an independent financial adviser at Circle Financial Services.Presenter: Felicity Hannah Producers: James Graham and Helen Ledwick Editor: Jess Quayle Senior News Editor: Sara Wadeson (This episode was first broadcast at 3pm on Radio 4 on Wednesday the 8th of O

Cash now accounts for less than 10% of all the retail payments we make. New figures out this week UK Finance, which represents banks and others, show the latest in the long term decline of cash. Just over a year ago new rules from the regulator, the Financial Conduct Authority said banks had to ensure customers had access to their cash and could take their money out in cash, but at the same time the number of shops putting up the card only signs has increased. What does that mean for the future of cash?On Monday it will be 6 months until the state pension age begins to rise from 66 to 67. How will that transition work?The price cap on electricity and gas went up this week - affecting millions of households across England, Wales and Scotland. The energy regulator, Ofgem, says gas and electricity bills will increase by an average of 2% but it's the costs of electricity that's rising, not gas.And what can do to ensure that your pension is being invested ethically?  Presenter: Paul Lewis Reporters: Luke Wilson

More of us than ever before have access to private medical insurance. New data shared with Money Box Live shows that more than 8 million people were covered last year - that's about 5 million adults, plus their families. It's a rise of 4% on the previous year and comes after a series of sharp increases since the pandemic.We find out what's driving the growth, who's buying the policies and hear from those who have used private health services.We're joined by Tim Read, director of research at the health sector data firm LaingBuisson which is behind the numbers and has just published its annual study into the private medical cover market, and Tina Jennings, general secretary of the Association of Medical Insurers and Intermediaries, a trade body representing insurance companies and brokers working in this field.Presenter: Felicity Hannah Producer: James Graham Editor: Jess Quayle Senior News Editor: Sara Wadeson (This episode was first broadcast at 3pm on Radio 4 on Wednesday the 1st of October 2025).

The National Association of Head Teachers has written to the Department for Education demanding it take action to address what it describes as the failing Teachers' Pensions Scheme. The union has told Money Box it's shocked at the number of members contacting it for help describing a litany of delays, miscommunication and the failure to carry out even basic services leaving many in financial disarray. The government says it understands these problems have caused frustration and it's continuing to work closely with Teachers’ Pensions to resolve these issue as soon as possible.This year's Winter Fuel Payment in England, Wales and Northern Ireland is going to all pensioners but instead of everyone keeping it, those who have an income of more than £35,000 will have it taken back by HMRC. How will that work in practice?Fake news stories about the state pension have been worrying many listeners. We'll have some advice on what to look out for.And tens of thousands of motorists could be eligible for a share of £200

Cryptocurrencies, like Bitcoin, are a type of digital money that has proliferated in recent years. They are mostly unconnected to governments or central banks. Some people treat them as an investment, some people as a bit of a flutter, and many more people don't yet know anything about them at all. We look at how they work and how the regulatory landscape is changing with the UK's financial regulator the Financial Conduct Authority currently consulting on a range of proposals. It could mean crypto-related firms will be covered by the same requirements as traditional financial firms, boosting consumer protections.It comes as Action Fraud, which is the UK's national reporting centre for cybercrime, says crypto-related scams jumped by 16% last year. In fact, it accounted for two thirds of all investment fraud reports.Felicity Hannah is joined by Kate Baucherel, a digital strategy consultant specialising in emerging technologies like crypto, and Louise Abbott, a partner at Keystone Law with a focus on fraud, cry