Business Ideas For Smes And Start Ups

The Power of Clarity is a solo podcast all about the importance of being understood - in that your value messaging needs to be understood by all of your staff and the importance of your customers knowing that YOU understand them.

Leading the 3rd Wave in Belfast, Established has become the go-to coffee shop in the city's cool Cathedral Quarter. In Conversation with the owners, we get a look at what makes the customer experience so special - passion, vision and no shortage of hard work. And people - how Bridgeen and Mark are both dedicated to the best possible customer service through highly skilled and dedicated staff.

I have always believed that psychology plays a pivotal role in sales - for the individual, the team and as part of coaching and a sales strategy. There are parallels with sport and in this episode I discuss with Anthony McGrath, marketeer, manager, coach and qualified sports psychologist the importance of midst when it comes to winning - as an individual and as a team.

In this episode Conor Devine from GDP Partnership talks about money, finance, ignorance and the importance of picking the right people when it comes to getting the best in professional advice. Conor is an entrepreneur and speaks from the position of experience - an experienced property professional, author, iron-man and inquisitive foodie he is walking the walk and very much talking the talk.

In this episode, I get talking to Damian Cranney, CEO and Creative Director of creative technology studio, Big Motive. Damian was just back from SXSW, where virtuality was the hot topic and he shares some insights and perspectives on whats happening, now and next and the impact on business and potential for enhanced customer experiences and consumer engagement