Sinopsis
Exclusive, insightful audio interviews by our staff with banking/security leading practitioners and thought-leaders. Transcripts are also available on our site!
Episodios
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The New Face of ID Theft: Linda Foley, Identity Theft Resource Center
09/12/2008Check fraud. Crimes against children and the elderly. These are among the current faces of Identity Theft, and experts expect to see even more of these opportunistic crimes in 2009. To help prevent these crimes - and to help banking institutions to protect their customers - Linda Foley, founder of the Identity Theft Resource Center, discusses: The greatest ID theft concerns of 2008; What to expect in 2009; How banking institutions can help customers help themselves. Linda Foley founded the Identity Theft Resource Center with Jay Foley in 1999. The nationally recognized victim assistance and public education organization was established in response to an epidemic rise in identity theft crimes. Today, Linda is acknowledged as an expert on identity theft issues.
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Carnegie Mellon University Survey Insights: Why Boards of Directors Don't Get it
05/12/2008Interview with Jody Westby, Adjunct Distinguished Fellow at CyLab and CEO at Global Cyber Risk At a time when risks are high and consumer confidence is low, corporate boards of directors aren't paying nearly enough attention to information security and cyber threats. This is the key takeaway from a new Carnegie Mellon University CyLab survey, which shows that there is a "gaping hole as wide as the Grand Canyon" in board and senior executive oversight of these critical business issues. Read more about this survey in an article by Linda McGlasson. To understand this study, we spoke with its author, Jody Westby, Adjunct Distinguished Fellow at CyLab and CEO at Global Cyber Risk. In an exclusive interview, she discusses: Key findings; Greatest concerns from the study; Recommendations for what financial institutions should do now to address these concerns. Jody Westby received her B.A., summa cum laude, University of Tulsa; J.D., magna cum laude, Georgetown University Law Center; Order of the Coif. Drawing
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The 2009 Banking Agenda: Interview with Doug Johnson of the American Bankers Association
05/12/2008It's been a wild year for the banking industry, and 2009 promises to be an eventful one, too, with a new Presidential administration and discussion of new industry regulations. To reflect on the year behind us and consider the year ahead, we caught up with Doug Johnson, Vice President of Risk Management Policy with the American Bankers Association to discuss: The state of the banking industry; What to expect for regulations in 2009; Advice for banks as they transition into the new year. Doug Johnson serves as Senior Policy Analyst for the American Bankers Association, where his public policy responsibilities include payments system technology and the relationship between technology, privacy, and security. Doug also advises the ABA and its members on a variety of other matters, including social security reform, real estate brokerage, mortgage finance, and public funds. He was responsible for the ABA's recent release of a series of tools to assess information technology risk and safeguard customer informa
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Automated Compliance: Making the Case and Reaping the Rewards
03/12/2008Interview with Dwayne Melancon, VP of Corporate and Business Development, Tripwire Regulatory compliance - it's the priority that never goes away for banking institutions. And in today's economy, it's the lynchpin of the safety and soundness that customers need to see to retain confidence. In this exclusive interview, Dwayne Melancon of Tripwire discusses: The five core competencies of regulatory compliance; How to build a business case for - and derive ROI from - automated compliance; Regulatory compliance trends to watch for in 2009. Dwayne Melancon joined Tripwire in 2000 and serves as Tripwire's Vice President of Corporate and Business Development leading the company's strategic partnerships and alliances. In previous positions at the company, He was vice president of Professional Services and Support, Information Systems, and Marketing. Melancon is certified on both IT management and audit processes, possessing both ITIL Foundations and CISA certifications.
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2009 Career Trends in Information Security: W. Hord Tipton, (ISC)²
03/12/2008The recession is officially here, and major banking institutions are announcing thousands of layoffs weekly. And, yet, now is a good time for information security professionals, whose skills and expertise are in greater demand than ever. In this exclusive interview, W. Hord Tipton, Executive Director of (ISC)², discusses: Career trends in information security; New certification programs available from (ISC)²; Job-hunting advice for security professionals looking to start or switch careers in financial services. W. Hord Tipton is the executive director for (ISC)², the global leader in educating and certifying information security professionals throughout their careers. Tipton previously served as president and chief executive officer of Ironman Technologies, where his clients included IBM, Perot Systems, EDS, Booz Allen Hamilton, ESRI, and Symantec. Before founding his own business, he served for five years as Chief Information Officer for the U.S. Department of the I
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Phishing: How to Help Protect Your Customers -- Interview with Dave Jevans of the APWG
01/12/2008Interview with Dave Jevans, Chairman of the Anti-Phishing Working Group Amidst the volatility and confusion in the marketplace, the threat of fraud is heightened - which means ... beware of phishing. In this exclusive interview, Dave Jevans, chair of the Anti-Phishing Working Group, discusses: The state of phishing against banking institutions; The most effective ways for banking institutions to fight back; Top trends going into the new year. David Jevans is the Chairman and Founder of the Anti-Phishing Working Group , the leading non-profit organization dedicated to eradicating identity theft and fraud on the Internet. The APWG has over 1,500 member companies and agencies worldwide. Membership is limited to banks and other financial institutions, ISPs, law enforcement agencies and security technology vendors. David has over 10 years of business experience in the Internet security industry, and has founded two high-tech startups, been through IPO, mergers and acquisitions.
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BAI 2008 Retail Delivery Conference - Vendor Interviews
26/11/2008The annual BAI Retail Delivery Conference & Expo was held in Orlando, Fl in late November, focusing on innovative strategies and technologies. Nick Burke, Director of Sales for Information Security Media Group (ISMG), publisher of BankInfoSecurity.com and CUinfoSecurity.com, attended the event, meeting with many of the banking/technology leaders sponsoring the conference. Among the key themes resonant in Burke's discussions with these leaders: Risk Management Fraud Prevention Regulatory Compliance Mobile Banking ATM Security See below for a selection of interviews performed at the conference. Click a company name to visit their website. > Visit the conference website Vendors interviewed: NCR | MP3 | Streaming Microsoft | MP3 | Streaming AT&T | MP3 | Streaming Digital Resolve | MP3 | Streaming ProfitStars | MP3 | Streaming Equifax | MP3 | Streaming Level Four | MP3 | Streaming Vasco | MP3 | Streaming Harland Financial Solutions | MP3 | Streaming Metavante | MP3 | Streami
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Regulatory Compliance Priorities: Interview With David Schneier of Icons, Inc.
21/11/2008Interview With David Schneier of Icons, Inc. The market fluctuates, budgets shift, staffing resources change. But regulatory mandates? They stay the same. Despite the economic downturn and its broad effects, banking institutions continue to be held to - and measure up to - exacting standards from regulatory agencies. In this exclusive interview, David Schneier, Director of Professional Services with Icons Inc., draws from his experience in the field to discuss: The regulatory issues banking institutions are paying most attention to now; What they're doing well & where they need to do better; Key compliance issues facing banking institutions in 2009. David Schneier is Director of Professional Services for Icons Inc., an information security consultancy focused on helping financial institutions meet regulatory compliance with respect to GLBA 501(b) and NCUA Part 748 A and B. He has over 20 years' experience in Information Technology, including application development, infrastructure management, softwa
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2009 Business Drivers for Banks: Interview With George Tubin, Research Director, TowerGroup
21/11/2008Interview With George Tubin, Research Director, TowerGroup Keeping the customer satisfied - and getting more of them. Many more. These are among the priorities of banking institutions in 2009, according to a new survey by TowerGroup, "2009 Top 10 Business Drivers, Strategic Responses and IT Initiatives in Retail Banking." In an exclusive interview, TowerGroup Research Director George Tubin discusses: Survey highlights; Business and security priorities of banking institutions; How banking/security leaders should act on the information presented in this new study. Tubin is a senior research director for TowerGroup's Delivery Channels and Financial Information Security research services. His areas of expertise include consumer online banking, online fraud and identity theft prevention, information security strategy, and customer authentication as well as mobile banking and contact center strategies and technologies. With over 20 years in the banking and high-technology industries, Tubin focuses his resea
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New Year's Resolutions: A Look Ahead to Banking. Security Priorities in 2009
20/11/2008Interview With Christine Barry, Research Director, Aite Group LLC An unpredictable market, a new financial services landscape, and an incoming Democratic administration. This year has been full of change, and the New Year promises even more. To gain some perspective on banking/security priorities in 2009, we spoke with Christine Barry, Research Director, Aite Group LLC, who offers insights on: Business priorities for banking institutions in 2009; Possible changes to the regulatory environment; How credit unions stand to grow; Ways institutions of all sizes are trying to grow deposits and revenue while ensuring consumer confidence. Christine Barry serves as a Research Director at Aite Group LLC, focusing on the strategies and technology implementations of global banks of all sizes. Her recent research has addressed remote deposit capture, best-practices for credit unions, capturing the valuable small-business customer, global cash management trends, and core banking system replacement. She is an acknowle
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ID Theft Red Flags Examinations: What to Expect?
12/11/2008Interview with Banking/Security Expert Bill Sewall As of Nov. 1, banking institutions are now eligible to be examined by federal regulators for compliance with the new Identity Theft Red Flags Rule. So, what should banking/security leaders expect from their initial examinations? In an exclusive interview, Bill Sewall previews his new webinar, "How to Prepare for Your First Identity Theft Red Flags Rule Exam," discussing: Specific areas institutions should prepare for in their examinations; What they can do in advance of the exams; What to expect when the examiner comes calling. Bill Sewall is an Information security, compliance and risk management specialist with 30 years experience as a corporate attorney and general counsel, CIO, information security officer, and operational risk manager. Most recently, Sewall spent 10 years as a senior executive information security officer in Citigroup, including management of the IS training and awareness program and responsibility for the Citigroup IS Policy and
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Economics, Banking and Education: What to Expect in 2009
07/11/2008Interview with Dr. Stephen Happel of Arizona State University Not only is it an interesting time to be in banking; it's an interesting time to be learning about banking. Dr. Stephen Happel is Professor of Economics at Arizona State University, and he's also a longtime instructor at the Pacific Coast Banking School in Seattle. In this exclusive interview, Happel discusses: The likely impact of the recent election on the banking industry in 2009 and beyond; The types of new regulations banking institutions can expect from their elected leaders; The potential impact of Gen Y as banking practitioners and consumers. Happel has been a Professor of Economics at the Arizona State University W.P Carey School of Business since 1975. He grew up in Quincy, Illinois, received a B.A. in mathematics and economics from the University of Missouri in 1969, an M.A. from Duke in 1972, and a Ph.D. in economics from Duke in 1976. In addition to visiting appointments at North Carolina State University, the Australian Na
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Banking Agenda: Beating the Drum for Safety & Soundness
06/11/2008Interview with Chris Williston of the Independent Bankers Association of Texas We're amidst an historic economic juncture, and we've just experienced an historic Presidential election. So, what's on the community banking agenda, and how are institutions strengthening - and expanding - their relationships with customers? In an exclusive interview, Chris Williston, President/CEO of the Independent Bankers Association of Texas, discusses: The state of the economy for Texas banking institutions; Ways member institutions are successfully reaching out to and reassuring customers; Possible new regulations coming in the wake of the economic crisis and election.
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Analyzing the Election: The Impact on Banking
05/11/2008Interview with Eva Weber of the Aite Group So, given the results of the Presidential and Congressional elections, what does a Democratic federal government mean to the U.S. banking industry? In an exclusive interview, Eve Weber, analyst with the Aite Group, a Boston-based financial services consultancy, discusses: What the election means short- and long-term to the banking industry; How regulatory agencies may be changed by the new Administration; New regulations that may be coming down the pike. Weber focuses on the regulatory and compliance issues facing financial institutions. Recent research has focused on anti-money laundering, risk management, fraud, and bank regulation at the federal and state levels. She brings to the position research and analytical skills gained in five years as a practicing attorney, and has helped Aite Group clients respond to major regulatory initiatives, such as Sarbanes-Oxley, the Bank Secrecy Act, the USA PATRIOT Act and new bankruptcy laws. Weber has presented bef
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Post-Election Insights: What Does it all Mean to the Banking Industry?
05/11/2008Interview with Stephen Verdier of the Independent Community Bankers of America On Nov. 4, America elected Democrat Barack Obama as its next President, and the Democratic Party also cushioned its majorities in both the House and Senate. So, what does a Democratic federal government portend for the U.S. banking industry? In an exclusive interview, Stephen Verdier, Senior Vice President and Director of the ICBA's Congressional Relations Group, discusses: What the election means short- and long-term to the banking industry; How regulatory agencies may be changed by the new Administration; New regulations that may be coming down the pike. Verdier rejoined the Independent Community Bankers of America on March 1, 2004 as Senior Vice President and Director of the Congressional Relations Group. He was also with ICBA from 1983 until June of 1994 as Senior Legislative Counsel. He received his college degree in political science from American University and graduated from Catholic University Law School. Bot
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View from Main Street: Interview with Dennis Angner, CEO of Isabella Bank Corp, Michigan
04/11/2008With double-digit unemployment, central Michigan saw today's financial crisis long before much of the rest of the nation. And Dennis Angner has been front and center to see it. Past chair of the Michigan Bankers Association, Angner is CEO if Isabella Bank Corp., a $1.5 billion community banking institution. In this exclusive interview, Angner discusses: How his bank has been impacted by the global economic crisis; The state of customer confidence in his institution - and how it can be strengthened; Immediate business priorities, including the rollout of new services in an attempt to gain marketshare.
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Coping with the Economy: The State of Banking in Michigan
31/10/2008Interview with Dennis Koons, CEO/President of the Michigan Bankers Association The economic downturn struck early in the state of Michigan, where unemployment rates have been higher than most of the nation for years. In this exclusive interview, Dennis Koons, CEO/President of the Michigan Bankers Association discusses: The state of banking confidence in Michigan; What member institutions are doing to foster greater confidence; Banks' top business objectives heading into 2009. About Dennis Koons: Dennis R. Koons has served as President & CEO of the Michigan Bankers Association since January 2002. The MBA represents the interests of and provides services to the banks of Michigan. Koons is a graduate of Michigan State University and the Thomas M. Cooley Law School. His career includes political campaign management, a staff position in the Michigan Senate, Director of Governmental Affairs for the Michigan Association of Realtors, Vice President for the Greater Detroit Chamber of Commerce and Vice Pr
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NCUA Board Member Gigi Hyland on: The State of Credit Unions
28/10/2008Exclusive Interview with the Board Member of the NCUA As banking unions struggle with the global crisis in confidence, U.S. credit unions are beneficiaries of consumers looking for safe new homes for their deposits. At least that's the popular theory. But what's the real state of affairs now at federally-chartered credit unions? In an exclusive interview, Gigi Hyland, board member of the National Credit Union Administration, discusses: The state of the nation's credit unions; What credit unions must do to succeed at winning new members and deposits; How prepared credit unions are for ID Theft Red Flags Rule compliance; The top three challenges for credit unions in 2009. Gigi Hyland took office on November 18, 2005, as a member of the NCUA Board for a six-year term. Prior to joining the NCUA Board, Ms. Hyland's career spanned 14 years serving the credit union community. From 2003-2005, she served as Senior Vice President, General Counsel for Empire Corporate Federal Credit Union in Albany, New Y
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View from Main Street: Interview with Thomas L. Randle, Jr., CEO/President of Sarasota Coastal Credit Union
24/10/2008"We're local, and we're lending." This is the message from Tom Randle, CEO/President of Sarasota Coastal Credit Union in Florida. No banking institution is immune to today's global economic crisis, but Randle continues to spread the word about the safety and soundness of his 55-year-old credit union. In this exclusive interview, Randle discusses: How his institution reinforces customer confidence; Business priorities for early 2009; How credit unions can take advantage of the current marketplace and beat their reputation as "America's best-kept secret."
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How to Avoid Being a Victim of Multi-Channel Fraud
22/10/2008The crime of deception is now even more deceptive. Multi-channel fraud - schemes that are launched simultaneously via telephone, Internet, in person and via mail - is a growing concern for financial institutions. And the linked crimes aren't always easy to spot. In this exclusive interview, security expert Diana Kelley discusses: The types of multi-channel fraud now prevalent in the marketplace; How these attacks are launched; Ways institutions can spot and respond to the threat. Diana Kelley founded SecurityCurve in April of 2003. She has extensive experience creating secure network architectures and business solutions for large corporations and delivering strategic, competitive knowledge to security software vendors. Prior to returning to SecurityCurve in January 2008, she was Vice President and Service Director for the Security and Risk Management Strategies (SRMS) service at Burton Group. Diana was the Executive Security Advisor for CA's eTrust Business Unit. At CA she was responsible for advi